Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and efficient backend operations. They value its unique live selling features on Facebook and Instagram, including automatic daily product posting and live sales overlays. The automatic invoicing feature is praised for boosting sales. Merchants also commend the app's affordability and excellent customer service. They find it easy to navigate, with convenient features like cart viewing and checkout. The ability to send notifications via messenger and hold carts for an extended period is also appreciated. This app has been instrumental in streamlining operations and improving inventory management for merchants.

December 5, 2021

I love the FB live comment app. You don’t have to be live either to use it and it integrates with Shopify. I personally tried comment sold and not a fan at all. You can use it on your biz page and or group just by doing wall drops or going live. The creator of the app is super helpful too in setting it up and working together.

Rhonda Madrid Designs, LLC.
United States
About 2 years using the app
October 5, 2022

I use this app to help me with auto invoicing. Because I don’t have to manually set up a live or or manually send out invoices to my customers it has tripled my sales. My customers love being able to see their carts in their messenger! This was a a huge game changer for my business!

Beautifully Adorned By Myri
United States
About 2 years using the app
Edited October 9, 2021

Boss Beauty Bling Accessories Very user friendly. Support is always available and ready to help. My customers comment, get a msg, their cart is started and they checkout after my live show. No more tedious individual invoicing. No more missing a sale because I didn't see a comment in my Facebook group. I have more organization with my inventory now and I'm able to see what my customers are buying. The app integrates with Shopify. I can do everything I need to do for my business all in one place. I am enjoying the ease of this app. It's a game changer for my small business.

Boss Beauty Bling Accessories
United States
Almost 2 years using the app
March 18, 2022

Jess was wonderful in walking me through the steps needed for using the Overlay with scanning device. She is very patient, understanding and most importantly never makes you feel that your not important. Also, I have found that the app itself is making me become more organized with my inventory. When going live the inventory is numbered, invoicing is done and life is much easier. I highly recommend this app.

BB Silver Elegance
United States
Almost 2 years using the app
April 21, 2023

Such great customer service and support! This app is always working to improve and make things easier for the seller! We are thankful to have this as a tool to use for our live sales!

Millers Rustic Sawmill
United States
Almost 2 years using the app
SoldLive replied May 8, 2023

Thank you Melissa!

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

Edited September 6, 2022

Updated review: I have been with SoldLive since seems like the beginning and I am absolutely blown away by them. They have continued to make improvements and I will say all of the improvements have made an impact on my business in a positive way. I love how it is connected to Shopify and my customers have no issue using this system. I am very happy with this app. Last week it worked like clockwork. I sold and believe it or not my customers paid in full by my 11 pm cut-off time. We had all items bagged and ready to pick up by 11 pm and I was home. Saves me time on invoicing and bagging items just for ppl to forget about invoice and not picking up items. Joe is always an email away to if you have any questions and is always super helpful.

Jenny Pearl's Boutique
United States
Almost 2 years using the app
January 15, 2023

We have used SoldLive for a while now and we love (as do our customers) that you don’t have to make a separate account. Everything comes straight to your messenger which makes it so easy! Any time we have an issue, Joe jump right onto a zoom call with us to trouble shoot! The overlay feature has been a game changer for us as we don’t have to repeat the “number” for people to claim

Liberty James
United States
Almost 2 years using the app
SoldLive replied May 8, 2023

Thanks so much Acacia!

If you ever want to have a zoom call with the founder of SoldLive to discuss your live sales, please reach out to the support team and we will help you schedule a time with him.

September 11, 2021

Joe & the Comment Selling team is amazing! The most excellent customer service. Always prompt in helping resolve any questions or answers, and checks in to make sure everything is running smoothly. The app itself is fantastic! Very streamline, easy to use for both the retailer and the customer, which allows more interaction with your customers. Saves a massive amount of time invoicing, and keeps inventory counts up to date. The new live overlay for selling is another amazing feature that keeps the online/live shopping experience fun and simple!

The Storehouse Flats | The Butlers
United States
Almost 2 years using the app
September 17, 2021

SoldLive is the BEST app that I've used through Shopify! Preparing for and carrying out our Live Shows used to take 2-3 days. Now with the SoldLive app, I have absolutely no prep work and no invoicing to do. Using this app has saved us so much time and effort. It is super simple to use and the customer support is AMAZING!

shopthevintagehive
United States
Over 1 year using the app
May 27, 2022

This has been an extremely helpful app that allowed us to pivot from brick and mortar during Covid, and continue our business without stopping during the closures, the shutdowns and our eventual store closure and physical move. Through it all, we did live sales on FB with SoldLive and kept on going. 2.5 YEARS later, and we have shifted primarily to become an online store and Facebook Live sellers, AND we are still in business despite numerous challenges! Our entire staff says THANK YOU, JOE!! You've been an amazing and responsive app owner, always ready to help and problem-solve, and reassure us, especially as our business was dependent on online and FB sales for a large measure of time. We are excited to see this new shift to include IG, and hope to continue with you as you grow for a long time!! Aloha and Mahalo from The Bead Gallery, Honolulu crew!

The Bead Gallery Honolulu
United States
Over 1 year using the app