Sorted Returns Center

Sorted Returns Center

From $20/month. 14-day free trial.
Rating (4.7)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 18, 2017

Languages

English

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges. more
  • Auto-generated Evri, Collect+ and USPS labels or option to upload your own
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal with your look and feel on your domain
  • Customisable notifications to keep customers informed on return progress
  • Returns management dashboard to set your rules and windows, and get insights

Pricing

14-day free trial

External charges may be billed by Clicksit App Limited separately from your Shopify invoice. Learn more

Silver

$20/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 100 returns a month
  • Evri, Collect+ & USPS labels or upload own
  • Portal
  • Analytics
  • Return window & rules
  • Customer & retailer updates
  • & more

Gold

$50/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
  • Custom email templates
  • & more

Platinum

$500/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
  • & more

Silver

$20/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 100 returns a month
  • Evri, Collect+ & USPS labels or upload own
  • Portal
  • Analytics
  • Return window & rules
  • Customer & retailer updates
  • & more

Gold

$50/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
  • Custom email templates
  • & more

Platinum

$500/month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
  • & more

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

416 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient return process and user-friendly dashboard. They praise its customizable returns center, auto-generated white label page for returns, and seamless integration with store themes. The support team is recognized for their prompt and helpful responses. Merchants have seen increased sales after implementation, suggesting it enhances customer confidence. The app is free, suitable for high-volume stores, and sends email alerts for return requests. It's also easy to install and set up.

September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
August 28, 2019

Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required.

Devoted
India
About 5 years using the app
November 6, 2018

Wow! This app is a lifesaver to keep track of returns. It is easy to install and the text is customizable on the returns page. The customer sees specific instructions and easily can return without problems or questions. Each return links to the order for easy refunds. Thank you! TheWantsies.com

The Wantsies
United States
About 5 years using the app

About this app

Launched

December 18, 2017

Languages

English

Built by Clicksit App Limited

About Clicksit App Limited

4.7 average rating

6 years building apps for the Shopify App Store

111 Piccadilly, Manchester, ENG, M1 2HY, GB

Support

Send a message

support@clicksit.com

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