Sorted Returns Center
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Highlights
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Use directly in Shopify admin
About this app
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.
With Sorted Return Center (previously Clicksit), you can benefit from competitive Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.
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Auto-generated competitive Collect+ and USPS labels or option to upload your own
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One-click refund approval and auto-creation of new orders for exchanges
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Branded returns portal with your look and feel on your domain
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Customisable notifications to keep customers informed on return progress
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Returns management dashboard to set your rules and windows, and get insights
Pricing
14-day free trialExternal charges may be billed by Clicksit App Limited separately from your Shopify invoice. Learn more
Silver
$20/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 100 returns a month
- Collect+ & USPS labels or upload own
- Portal
- Analytics
- Return window & rules
- Customer & retailer updates
- & more
Gold
$50/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- & more
Platinum
$500/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- & more
Silver
$20/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 100 returns a month
- Collect+ & USPS labels or upload own
- Portal
- Analytics
- Return window & rules
- Customer & retailer updates
- & more
Gold
$50/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- & more
Platinum
$500/month
Labels are charged at £5.22 for Collect+ & from $3.40 for USPS
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- & more
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
416 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. It's praised for automating the returns process, including handling, tracking, issuing refunds, credits, and exchanges, and sending pre-paid return labels. The professional look, customizable features like branded returns pages, and auto-generating white label pages boost customer trust. Merchants also value the responsive customer support and comprehensive free plan. Some have reported increased sales and conversions due to the app.
We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
Very good experience with this app. Great customer support and seamless returns process.
Id recommend
Thank you for your positive review,
We are really glad you are enjoying the app!
All the best
Sorted Returns
About this app
Built by Clicksit App Limited
About Clicksit App Limited
4.7 average rating
6 years building apps for the Shopify App Store
Blackfriars House, St Mary's Parsonage, Manchester, ENG, M3 2JA, GB
Support
Send a messagesupport@clicksit.com
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