ZigZag Returns & Exchanges

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

We started to use the app in Nov last year. Did exactly what we needed to align returns for a new online brand. Super efficient and simple to install. Denise was so helpful with any issues we have had with returns!

The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Excellent app for automating returns process. Offering seamless CollectPlus returns has also boosted our sales. Initial issues with installation have been rectified with new version off app!! Massively improved our returns operation

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

This app has been a perfect solution for my needs. It takes the hassle out of returns. Keeping things simple yet efficient, the whole return process runs smoothly for us now. Thank you!

Brilliant app. Makes the returns process easy for customers and looks very professional on the website. Love the fact we can provide returns for customers and that we can chose to either charge for them or provide them foc if we like.

Great app that has reduced the manual interface with the customer as well as providing a small saving on returns. Look forward to it continuing to develop to offer EU returns and interact more comprehensively with Shopify.

winter-warehouse.com thinks this app is very good for a free app. Its very easy to use. We wish it had a few more options to respond when a customer writes a comment. The comments section seems to give the customer a place to make up there own terms/reasons for the return. Idf we could comment back with an approval/decline it would make things run smoother. Once we decline we cant change anything.