Reviews (421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies returns and exchanges, seamlessly integrating with stores and offering customization options. Features like automated returns processing and prepaid labels enhance operational efficiency. The responsive customer support and cost-effective pricing, including a free version with essential features, are also highlighted. Merchants note increased customer trust and satisfaction, contributing to business growth.
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I have not had the app long, but when requesting returns labels it is effective for the customer to put there details. The are some things that can be improved.
1. It would be great if in the preferences you can put different return deadlines for UK and International returns. As international returns is longer time. Doesn't give you the option.
2. It would work better if when a customer request ...
Thank you for the review and the detail provided. The majority of the issues raised here are already covered by the apps functionality, so please feel free to get in touch ...
appena installata, non so come andrà, per il momento tutto ok ------------------------------------------------------
As of right now my store is not currently live but i downloaded the ClickSit app to help my business which i definitely believe it will do from other reviews that i have seen. I will make sure I do another review to let you know how well its going.
I'm looking for an app that will ultimately save me time and I don't believe this will do that. There aren't enough email options (e.g. a separate automated email for an exchange vs a return) and so when I tested the app as a pretend customer I was left in the lurch not knowing if my exchange request had been acknowledged/ would be sent out to me. This won't save me time as I'd still have to ...
Hi,
Hope you're well and thanks for the review.
We do have email templates available within the app that you can send out to a customer at any time, you can also free type ...
This app doesn't restock items when processing an exchange, you still have to manually do this on the original order in Shopify. You also have to click a button to generate a new order, it's not done automatically.
Thank you for taking the time to leave your review and feedback,
We will pass this on to our Product Development team, for consideration in the roadmap for future ...
Wasn't suitable for my business purposes. However, I'm quite alarmed about the amount of communications made in the short span it was installed, which is incredibly excessive and worrying. I received 5 emails and 1 phone call in the span of 20 minutes.