ZigZag Returns & Exchanges
- Pricing
-
From $20/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 4.7 (416)
- Developer
- ZigZag Global Ltd
Featured images gallery
Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.
With ZigZag Returns & Exchanges, you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.
- Auto-generated Evri, Collect+ and USPS labels or option to upload your own
- One-click refund approval and auto-creation of new orders for exchanges
- Branded returns portal with your look and feel on your domain
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
- Highlights
- Use directly in Shopify admin
Languages
English
Categories
Labels and packaging
Managing shipments
Pricing
External charges may be billed by ZigZag Global Ltd separately from your Shopify invoice. Learn more
Silver
$20 / month
Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS
- 100 returns a month
- Evri, Collect+ & USPS labels or upload own
- Portal
- Analytics
- Return window & rules
- Customer & retailer updates
- & more
14-day free trial
Gold
$50 / month
Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS
- 300 returns a month
- All features in Silver
- Auto one-click refunds
- Auto-exchange order creation
- Store credit
- Custom email templates
- & more
14-day free trial
Platinum
$500 / month
Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS
- 3500 returns per month
- All features in Silver & Gold plans
- Portal styling assistance
- 1 hour support response time
- Tech support
- & more
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
very easy to use and great customer support
Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.
Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!
Support
App support provided by ZigZag Global Ltd.
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