Reviews (417)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless integration, which simplifies the returns process for both shop owners and customers. It's free to download and includes features like automated returns, creation of return labels, and direct handling of exchanges and refunds without extra charges. The responsive customer support and customization options enhance its appeal, potentially boosting sales and improving customer retention.

January 29, 2025

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Aarabhi London
United Kingdom
Almost 4 years using the app
July 9, 2024

very easy to use and great customer support

IOMTT Races Official Merchandise
United Kingdom
3 months using the app
June 13, 2018

Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.

Hamilton And Hare Ltd
United Kingdom
Over 6 years using the app
Edited August 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Air & Grace
United Kingdom
Over 6 years using the app
Edited September 2, 2019

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

Afinepairofshoes
United Kingdom
About 6 years using the app
Edited May 2, 2018

This app is what I was looking for as a replacement to AfterShip Lite. I agree with the previous review that this is perfect and works even though it's for the UK. If you don't need to provide return labels, then this app will work just fine. I was able to set up the returns link under my domain. Requires a little technical understanding, but they provide instructions on how to do it. http://return.discountdressshop.com

The best part of it is it's free!

Discountdressshop
United States
Almost 6 years using the app
December 29, 2019

This app is amazing. Easy to install and use. Great, professional features to take care of everything for returns. Price is great too.

Pit Bull Outfitters
United States
Over 5 years using the app
Edited September 11, 2019

We used Clicksit to help track returns and make it cheaper for our customers to return items also. Clicksit is a great app that allows seamless and easy returns with competitive prices! Would highly recommend.

We like the notification of customers wanting to return items so we can authorise and control returns.

Union 22
United Kingdom
About 5 years using the app
August 31, 2019

Great app, 100% recommend Clicksit Return Center. Fantastic support when needed and always on hand for any help needed.

GymWear UK
United Kingdom
About 5 years using the app
November 6, 2018

Wow! This app is a lifesaver to keep track of returns. It is easy to install and the text is customizable on the returns page. The customer sees specific instructions and easily can return without problems or questions. Each return links to the order for easy refunds. Thank you! TheWantsies.com

The Wantsies
United States
About 5 years using the app