Reviews (421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies returns and exchanges, seamlessly integrating with stores and offering customization options. Features like automated returns processing and prepaid labels enhance operational efficiency. The responsive customer support and cost-effective pricing, including a free version with essential features, are also highlighted. Merchants note increased customer trust and satisfaction, contributing to business growth.
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Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.
The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.
Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!
The app is great, easy to use for me and my customers and the customer service is quick and helpful!
Great easy to use returns and good customer support
very easy to use and great customer support
We started to use the app in Nov last year. Did exactly what we needed to align returns for a new online brand. Super efficient and simple to install. Denise was so helpful with any issues we have had with returns!
We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
We've been using the free version for a few years on a couple of our websites. It's been a lifesaver!
Thank you to the Sorted team, especially Aslam, for being so helpful in resolving
a rare problem.
Brilliant communication and updates throughout the process
thank you