Reviews (192)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 31, 2025

Overall a good app, easy to navigate and now have more carriers to choose from. It can take a while to resolve problems, but ultimately they are resolved in the end. Thank you.

The Staff Uniform Company
United Kingdom
Over 5 years using the app
March 7, 2025

Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!

The Learning Tower Company
United Kingdom
Over 3 years using the app
September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
Edited March 7, 2025

We started to use the app in Nov last year. Did exactly what we needed to align returns for a new online brand. Super efficient and simple to install. Denise was so helpful with any issues we have had with returns!

Elys Wimbledon
United Kingdom
Over 4 years using the app
February 21, 2025

The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.

Triangl
Jersey
About 5 years using the app
January 29, 2025

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Aarabhi London
United Kingdom
Almost 4 years using the app
April 21, 2018

Excellent app for automating returns process. Offering seamless CollectPlus returns has also boosted our sales. Initial issues with installation have been rectified with new version off app!! Massively improved our returns operation

Greatcollection
United Kingdom
6 months using the app
July 10, 2019

Since we install Clicksit Returns App our Customer Service is better.
Such a nice and helpful team!

Studio Nicholson
United Kingdom
14 days using the app
April 16, 2020

simple to use ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

BRUNO PREMI
Italy
About 1 month using the app
August 14, 2020

good app, but does not have a spanish version, but still helps a lot. Been using it for a while.

La Relojería.cl
Chile
12 days using the app
ZigZag Global Ltd replied August 21, 2020

HI There,

I'm delighted to say that the app can now be translated within the customise section.

Best
Tom