Reviews (421)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies returns and exchanges, seamlessly integrating with stores and offering customization options. Features like automated returns processing and prepaid labels enhance operational efficiency. The responsive customer support and cost-effective pricing, including a free version with essential features, are also highlighted. Merchants note increased customer trust and satisfaction, contributing to business growth.

March 14, 2023

Very good experience with this app. Great customer support and seamless returns process.
Id recommend

Lore
United Kingdom
Over 2 years using the app
ZigZag Global Ltd replied June 13, 2023

Thank you for your positive review,
We are really glad you are enjoying the app!

All the best
Sorted Returns

January 6, 2021

Great app, works like a charm. Automated emails, clean design and top of the world customer service!

MetalVoque
Netherlands
Almost 2 years using the app
Edited September 2, 2019

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

Afinepairofshoes
United Kingdom
Over 1 year using the app
Edited August 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Air & Grace
United Kingdom
Over 1 year using the app
January 30, 2021

This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit.

Emmy Jane Boutique
United Kingdom
Over 1 year using the app
Edited December 2, 2021

Hi I just want to say this app has been a life saver, my returns have never been more smooth, it is hassle free for the customer, my return rate has gone lower due to the confidence this provides.

Asian Suits Online
United Kingdom
Over 1 year using the app
October 21, 2019

This app is a great addition to my store. It is readily available in the top menu for my customers who need to return an item. It notifies you of any returns initiated, and informs the customer where to send the returns. I recommend it.

Unique Chic Store
United States
Over 1 year using the app
Edited December 6, 2021

Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.

Ethical Bedding
United Kingdom
Over 1 year using the app
September 2, 2019

This app has helped us streamline our returns and provide a much more professional looking service for our customers. It’s also saved us lots of time not having to process manual labels anymore.

FACT + FICTION
United Kingdom
Over 1 year using the app
August 28, 2019

Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required.

Devoted
India
Over 1 year using the app