Reviews (230)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, enhancing customer satisfaction. It features an easy-to-use dashboard, smooth integration with courier services, and customizable return portals. Automated email updates keep all parties informed. Continuous updates based on merchant feedback and quick, effective customer support are also highlighted, ensuring minimal glitches and a reliable performance.

January 6, 2021

Great app, works like a charm. Automated emails, clean design and top of the world customer service!

MetalVoque
Netherlands
Almost 2 years using the app
Edited September 2, 2019

An excellent app which allows us to give our customers a professional returns process. Easy to use, easy to monitor and streamline our process. Courteous and professional staff who responded well to suggestions and made some changes to the dashboard for me!

Afinepairofshoes
United Kingdom
Over 1 year using the app
Edited August 30, 2019

Great app that has simplified our returns process and given the customers a better experience. We've always found the team to offer friendly and helpful customer service!

Air & Grace
United Kingdom
Over 1 year using the app
January 30, 2021

This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit.

Emmy Jane Boutique
United Kingdom
Over 1 year using the app
Edited December 6, 2021

Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.

Ethical Bedding
United Kingdom
Over 1 year using the app
September 2, 2019

This app has helped us streamline our returns and provide a much more professional looking service for our customers. It’s also saved us lots of time not having to process manual labels anymore.

FACT + FICTION
United Kingdom
Over 1 year using the app
August 28, 2019

Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required.

Devoted
India
Over 1 year using the app
Edited January 28, 2019

Excellent app for processing our returns and providing a FREE return service to our customer.

The team are always quick to respond on the chat bot should I ever come across any issues.

Planks Clothing
United Kingdom
Over 1 year using the app
Edited October 22, 2021

The app installed all ok. I've only had to use it once so far and seemed ok to use. It will make my returns (should I get any) an easy process.

The Forgotten Toy Shop
United Kingdom
Over 1 year using the app
August 3, 2022

Great app for sorting out customer returns, it’s a great app to use, I highly recommend. My customers find the return portal easy to use.

Focus Man Fashion
United Kingdom
About 1 year using the app
ZigZag Global Ltd replied August 3, 2022

Great to have you onboard Focus Man Fashion, and that's brilliant to hear your customers find the process easy to use. We are certain this will save you and your customers time, and guarantee they have a great return experience which keeps them coming back

Anything more we can assist with please don't hesitate to contact support within the in app chat

Best
Sorted Support