Reviews (216)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, enhancing customer satisfaction. It features an easy-to-use dashboard, smooth integration with courier services, and customizable return portals. Automated email updates keep all parties informed. Continuous updates based on merchant feedback and quick, effective customer support are also highlighted, ensuring minimal glitches and a reliable performance.

November 1, 2021

This really does make the customer return process so simple. There are very few places without Collect+ stores nearby and of course their coverage is always expanding. Also the setup is quick, simple and the support during this is was second to none. If only all Apps had this level of end to end support. I've been using the ClickSit returns system for nearly a year now and they continue to improve the services offered to UK retailers A1 all round.

Weather Spares
United Kingdom
About 1 year using the app
October 6, 2021

Easy to install - looks great on the website and creates a professional and organised look. Support is excellent. A good returns page is essential - this app has helped us enormously.

The Harbour Bookshop
United Kingdom
About 1 year using the app
March 28, 2020

I use this app to easily segment the customer's return request. it's a seamless integration that allows a more professional look.

Submission Shark
Canada
About 1 year using the app
February 14, 2022

This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.

Rejuva Fresh
United States
About 1 year using the app
Edited November 25, 2020

This app is fantastic - its easy to install & use. Any problems and they always get straight back to you and talk to you through, Recommend

MG Rivers
United Kingdom
About 1 year using the app
Edited September 4, 2019

I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free.
I think this is the only app that lets you do all of this for free.

There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and other similar details. Also a way to update and send customers tracking ID for their exchange request.

UNTUNG
India
12 months using the app
October 9, 2019

I love this app as I have always struggled to stay on top of my returns but with this app, it is so easy and for once I am on top of the returns. I would recommend this app.

Sweetheart Nightwear
United Kingdom
12 months using the app
December 2, 2021

It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.

Unified Boxing
United Kingdom
12 months using the app
December 24, 2021

It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!

dogs lead shop and more
United Kingdom
11 months using the app
March 19, 2019

This returns app is simple and had the basic features that I needed in order to manage returns. It's easy to install and use. Thanks so much for a fantastic product!!

embé®
United States
11 months using the app