Reviews (421)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies returns and exchanges, seamlessly integrating with stores and offering customization options. Features like automated returns processing and prepaid labels enhance operational efficiency. The responsive customer support and cost-effective pricing, including a free version with essential features, are also highlighted. Merchants note increased customer trust and satisfaction, contributing to business growth.

Edited November 25, 2020

This app is fantastic - its easy to install & use. Any problems and they always get straight back to you and talk to you through, Recommend

MG Rivers
United Kingdom
About 1 year using the app
Edited September 4, 2019

I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free.
I think this is the only app that lets you do all of this for free.

There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and ...

UNTUNG
India
12 months using the app
October 9, 2019

I love this app as I have always struggled to stay on top of my returns but with this app, it is so easy and for once I am on top of the returns. I would recommend this app.

Sweetheart Nightwear
United Kingdom
12 months using the app
December 2, 2021

It's great to be able to offer returns using Collect+ just like our bigger competitors do. The charges are really good and the app is very easy to use. Also the customers do most of the work so we can just sit back and wait for the items to be returned, allowing us to focus on growing our brand.

Unified Boxing
United Kingdom
12 months using the app
Edited February 23, 2022

This is a simple and superb app, and has made our returns process a doddle to handle, particularly with the ClickPlus returns feature. With a couple of clicks (and maybe none if you set automatic approvals) you can approve a return and send a prepaid returns label to the customer. It beats by some distance the two other returns apps we have tried. Personal and responsive customer service - had a ...

All Bamboo
United Kingdom
12 months using the app
May 20, 2020

We’ve used this app for awhile now and it’s become one of our favorite! So easy to use and adds value to our store!

Krimson Rose Boutique
United States
11 months using the app
December 24, 2021

It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!

dogs lead shop and more
United Kingdom
11 months using the app
March 19, 2019

This returns app is simple and had the basic features that I needed in order to manage returns. It's easy to install and use. Thanks so much for a fantastic product!!

embé®
United States
11 months using the app
December 3, 2020

We've used Clicksit since launching our brand early this year and it's awesome. Simple, user-friendly for both customers and us. Installation was beyond easy. Not sure how they're able to offer this app for free, but we're not complaining. It's great!

SISU Watches
United States
11 months using the app
August 18, 2021

This app allows me to manage my returns so easily and has every function I need and great customer service

SweetDreamz Ltd
United Kingdom
10 months using the app