Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy installation, setup, and user-friendly interface that streamlines the returns process. It integrates seamlessly with stores, allowing customization of the returns page to align with the store's theme. The customer support is noted for being quick, helpful, and friendly. Key features like auto-generated return labels and automated emails enhance efficiency, saving time and reducing the hassle of managing returns. Merchants find the app cost-effective and appreciate its value, noting increased customer satisfaction and trust, and some report an increase in sales due to a smoother returns process. While it is especially effective in the UK, its comprehensive features are appreciated globally.
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This app work well and easy to use, which really save our time to deal with the return, so good recommended.
We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.
We've been using the free version for a few years on a couple of our websites. It's been a lifesaver!
Easy set up, communication is spot on from app developers. Would recommend. Just waiting for my first return now!
A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended.
Easy to install - looks great on the website and creates a professional and organised look. Support is excellent. A good returns page is essential - this app has helped us enormously.
Really enjoying this app so far. With our www.cosmiccrystals.co.uk business now expanding we are now spending more time dealing with customer returns. This system really makes the process much easier and cuts down lots and of back and forth emails that was costing us a lot of time and energy. Thanks!
Customer enters their order # and email to get return started. Easy to set up, Easy for Customer to Use. Simple and Efficient!
Would recommend.
I would highly recommend this App to anyone looking to be able to offer returns. As a UK based business, we looked through various options, and decided to go for clicksit. The team are incredibly supportive and far outdid any expectations - making the setup easy, quick and with everything needed. Being able to offer returns with a reliable and well known method such as collect + really builds consumer confidence in the online shopping experience and the system within clicksit to create returns labels seriously couldn't be easier. It is super streamlined and fuss free. The returns request page seamlessly fits into our online store with our own url which makes it completely integrated and a very smooth user experience. Zero negatives to add - brilliant service. (And I know if anything came up, the team respond very quickly to any queries).