Sorted Returns Center

Sorted Returns Center

Pricing
From $20/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.7 (416)

Automate and simplify your returns, exchanges, refunds and labels to retain customers and revenue.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges.

With Sorted Return Center (previously Clicksit), you can benefit from competitive Evri, Collect+ and USPS labels or upload your own. Your customers can request returns, refunds, or exchanges via a branded portal, and you can keep them updated with customisable communications. You have the power to set rules and return windows, track progress and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds and exchanges. more
  • Auto-generated Evri, Collect+ and USPS labels or option to upload your own
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal with your look and feel on your domain
  • Customisable notifications to keep customers informed on return progress
  • Returns management dashboard to set your rules and windows, and get insights
Highlights
Use directly in Shopify admin

Launched

December 18, 2017

Languages

English

Pricing

External charges may be billed by Clicksit App Limited separately from your Shopify invoice. Learn more

Silver

$20 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 100 returns a month
  • Evri, Collect+ & USPS labels or upload own
  • Portal
  • Analytics
  • Return window & rules
  • Customer & retailer updates
  • & more

14-day free trial

Gold

$50 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 300 returns a month
  • All features in Silver
  • Auto one-click refunds
  • Auto-exchange order creation
  • Store credit
  • Custom email templates
  • & more

14-day free trial

Platinum

$500 / month

Labels are charged at £3.95 for Evri, £5.22 for Collect+ & from $3.40 for USPS

  • 3500 returns per month
  • All features in Silver & Gold plans
  • Portal styling assistance
  • 1 hour support response time
  • Tech support
  • & more

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy installation, setup, and user-friendly interface that streamlines the returns process. It integrates seamlessly with stores, allowing customization of the returns page to align with the store's theme. The customer support is noted for being quick, helpful, and friendly. Key features like auto-generated return labels and automated emails enhance efficiency, saving time and reducing the hassle of managing returns. Merchants find the app cost-effective and appreciate its value, noting increased customer satisfaction and trust, and some report an increase in sales due to a smoother returns process. While it is especially effective in the UK, its comprehensive features are appreciated globally.

July 9, 2024

very easy to use and great customer support

IOMTT Races Official Merchandise
United Kingdom
3 months using the app
September 26, 2023

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

Miss Match Group Inc.
United States
Over 3 years using the app
June 13, 2018

Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.

Hamilton And Hare Ltd
United Kingdom
Over 6 years using the app

Support

Clicksit App Limited can answer any questions you have about Sorted Returns Center.

Developer

Clicksit App Limited

111 Piccadilly, Manchester, ENG, M1 2HY, GB

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