Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its effective integration with Shopify, supporting both B2B and D2C models without needing Shopify Plus. It's praised for its ease of use, customizable B2B features like tiered pricing, and exceptional customer support available beyond standard hours. Continuous updates enhance its functionality, improving sales and wholesale relationship management. Ideal for those seeking B2B solutions on Shopify.
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Great, fast and kind support!! Chris was a great help when we got stuck during the process and he also provided helpful advice and solutions while customizing the app for our needs. For non-IT-experts, the app is surprisingly easy to handle and if not, well, the support is really good! We recommend this app and are looking forward to present this solution to our customers!
Vamos a usar la solución SparkLayer en nuestra tienda, no tenemos mucho tiempo usándola pero lo que puedo asegurar es que el soporte por parte de Chris para la implantación ha sido de 10 y nos ayudó con todo lo que se le ha pedido de forma eficiente. Creo que nuestra colaboración puede ser para tiempo.
Sparklayer and aerply had a challenging start. This was mainly due to numerous misunderstandings. After having a call with Sparklayer and explaining our issues, they addressed our concerns 100%.
Alex, who took charge of the integration for us, went above and beyond, doing much more than just integrating the Sparklayer tool.
I am very happy to revise my experience and, with complete confidence, give it a 5-star rating. Outstanding customer service!
Thanks to the team, and I hope the support remains this excellent, and you continue to thrive in the market!
Best regards,
Julian
Super product which helped us transform the Shopify experience into our wholesale universe. Great service from SparkLayer on setting up. Looking forward to an exciting journey ahead.
We’re glad we are able to help, best of luck with your B2B journey!
I'm still in the process of custimizing the app to my needs and i regularly turn to the support team for help, in which they are great at!
First impression of the app is very good, can't wait to really work with it :-)
Thank you for taking the time to leave a review - we're really enjoying working with you!
The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!
We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!
These guys take customer service to the next level - everything according to our needs and incredibly quick. Exactly what we were looking for to make our B2B store. Big thanks!
Wow, thank you! Great to hear you're enjoying using SparkLayer, we'll let our Support team know :)
They have a wonderful customer support and help you in the process. Despite that, the B2B configurations are exactly what you want in a B2B site!
Great onboarding and kind support. We were looking for a good app which suited our b2b needs. This one def do!
We switched to Shopify some weeks ago and the biggest headache was a functional B2B solution. We already tested 3 Apps, but none of them worked really well. With SparkLayer everything works really good, it looks good, the service is fast and really competent. Just after only few hours I was able to start with the B2B solution, especially because of the fast customer service. Great job! I am thrilled about the app and the customer service
This is great to hear, thank you so much for taking the time to leave a review - we're really enjoying working with you :)