Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive B2B features, including custom pricing, CSV uploads, and agent-assisted orders. It's praised for its user-friendly interface, extensive documentation, and sub-account creation. The support team is noted for their responsiveness and customization assistance. Regular updates and cost-effectiveness compared to Shopify Plus are also highlighted. It's seen as a game-changer for B2B businesses, significantly boosting efficiency.

April 5, 2024

This app saved our store BEST B2B APP on shopify!!!

We recently had the pleasure of partnering with Sparklayer to address the challenges our B2B customers faced when ordering through Shopify. The results were not just impressive but transformative, and we couldn't be more delighted with the outcome.

From the outset, Sparklayer demonstrated an unparalleled level of commitment to understanding our needs and crafting solutions tailored precisely to our requirements. Their expertise in Shopify integration proved invaluable as they seamlessly implemented features that significantly improved our conversion rates.

One of the standout aspects of working with Sparklayer is their exceptional design sensibility. The interface they created not only streamlined the ordering process but also enhanced the overall user experience, garnering positive feedback from our customers.

What truly sets Sparklayer apart is their unwavering dedication to customer satisfaction. They consistently went above and beyond to address any issues that arose, even when the problems extended beyond their immediate scope of responsibility. Their willingness to tackle challenges head-on, without additional charges, underscores their commitment to excellence and customer-centric approach.

Moreover, Sparklayer didn't just stop at resolving technical issues; they also provided invaluable guidance and insights to optimize our Shopify store further. Their proactive involvement and strategic advice have proven instrumental in maximizing the potential of our online platform.

In summary, Sparklayer has not only provided us with a robust solution for B2B ordering on Shopify but has also proven to be a trusted partner invested in our success. Their expertise, exceptional service, and willingness to go the extra mile make them a standout choice for anyone seeking to enhance their e-commerce capabilities.

We wholeheartedly recommend Sparklayer to any business looking to elevate their online presence and drive meaningful results.

Protool Precision Tools
United Kingdom
Over 1 year using the app
SparkLayer replied April 8, 2024

Wow - what a review! Thank you for taking the time to leaving such incredible feedback, we'll share it with the team as it's always great to hear from our customers :) We're enjoying working with you and looking forward to the future of our partnership!

March 22, 2024

So far, Sparklayer really delivers! I'm extremely pleased with how responsive / knowledgeable the UK customer service is (thanks Ben!). We're still in test mode, but all the features work: the wholesale checkout is robust, customer groups and price lists work as intended. The only thing I'm unable to do is assigning different terms for the same customer group (e.g., I cannot differentiate between preorders and in stock items to let people check out with an invoice if they're on credit card terms - it's a problem for backorders as people don't want to pay in advance for a product that might be shipping in a month). But overall, I highly recommend.

DHOME
United States
About 2 months using the app
SparkLayer replied March 26, 2024

Thank you for taking the time to leave a review! This is a suggestion we've had from a number of customers and we're actively exploring it as part of a future update to SparkLayer. At this point in time, we don't have a precise timeline but we can keep you updated once we have a better idea :)

April 4, 2024

Their customer support is unmatched, They helped us get to a b2b solution, set things up, adapted to all the changes we needed and still continue to support us through their friendly staff interactions + quick implementation!

Honestly a one-of-a-kind experience from a third party software. Huge fans of the experience and the software!

Bodega
United States
About 2 months using the app
SparkLayer replied April 8, 2024

Thanks so much for the brilliant feedback, we're really enjoying working with you :)

March 20, 2024

This app is fantastic! It integrates seamlessly with our store and operates flawlessly. The support team is always helpful and professional, promptly addressing my needs with patience.

Pluscare Medical LLC
United States
Over 1 year using the app
SparkLayer replied March 21, 2024

Thank you for taking the time to leave a review, we'll pass this onto the team - we're really enjoying working with you!

March 22, 2024

Hands down the best B2B app for Shopify. Docs are clear and support is top notch! We needed some custom adjustments and they helped us out right away.

I have tried most of the B2B apps on Shopify but most lack good UI/UX for B2B customers and Sparklayer solves this!

Goldea Health
Netherlands
24 days using the app
SparkLayer replied March 25, 2024

Thank you so much for the great feedback - we're glad you liked the Help Docs and we'll pass your words onto our Support team!

January 28, 2024

Normally I dont write reviews, that is not in my style. These guys do deserve to have a good feedback. I highly recommend.
I hope that they continue like that :) Keep up the good work.

Anza Textile Company
Türkiye
Over 1 year using the app
SparkLayer replied February 14, 2024

Thank you for taking the time to leave a review, we're really enjoying working with you!

Edited February 21, 2024

After thoroughly researching a multitude of wholesale B2B Shopify apps, I felt SparkLayer was the most professional, up to date option. This was not something I wanted to test out 3 or 4 different apps before choosing the best option. After comparing the options I could tell SparkLayer was probably our best option. Another major point of difference was that I was able to schedule a live demo with a real human and it was someone from the actual SparkLayer team, not some outsourced employee from a different country like another demo I had. It has definitely proven to fill all our needs without any issues or conflicts with other apps or feature of our store. The implementation went very smoothly and they installed the code changes in our theme for us in very short time. Even with US/UK time zone differences, support is always very prompt and timely. It also worked very well right out of the box, our first customer we invited to use it was placing orders on it immediately after we invited them, and had no issues logging in and using the SparkLayer interface without any guidance or assistance from us.

Verena Street Coffee Co.
United States
14 days using the app
SparkLayer replied February 21, 2024

Thanks so much for the great feedback, we're enjoying working with you, too! We'll pass this onto our Support team :)

February 22, 2024

Awesome support and exactly what I was looking for. Be aware that you might need some extra apps for minor extra features that you might need.

Kunstsokken
Netherlands
5 months using the app
SparkLayer replied February 23, 2024

Thank you for taking the time to leave a review, we're enjoying working with you!

February 28, 2024

SparkLayer's B2B Shopify app has been a game-changer for our business operations, seamlessly integrating with our Shopify store to provide a robust B2B solution. One aspect that truly stands out is the exceptional support provided by their team. They are quick to respond, incredibly helpful, and go above and beyond to ensure any issues are resolved promptly, making the entire experience smooth and reliable. This high level of support has not only enhanced our confidence in using the app but also significantly contributed to its efficiency and effectiveness. SparkLayer is undoubtedly a valuable asset for any B2B business looking to leverage Shopify to its full potential. Their commitment to quality and customer satisfaction is evident, and we highly recommend this app to anyone looking to elevate their B2B operations.

Made™
United States
About 1 month using the app
SparkLayer replied March 1, 2024

Wow, thank you so much for the incredible feedback! We've passed this onto the team and really appreciate you taking the time to share your experience with us - great to be working with you!

January 16, 2024

BEST APP EVER!! This B2B solution that integrates with Shopify is everything we needed and works extremely well. The Support team are excellent; truly knowledgeable, dedicated, very reachable, and above-all, they went over-and-above to help us fix issues before we went live! We have standard Shopify store which integrates with our SAGE300 ERP system and are now able to service all of our B2B customers.

I am truly impressed with the APP and even more so with the Support! Definitely recommend this app and company!!

Linda

Union Nature Aroma-Phyto
Canada
7 months using the app
SparkLayer replied February 14, 2024

Thanks very much for your kind review 😊