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Spotrisk

Spotrisk helps online retailers ship orders with confidence

Price: Free

Key values section

Confident fulfilment

Reject risky orders and accept more genuine customers with AI driven recommendations

Configurable risk profile

Smart settings that scale with your businesses busy periods and seasonal order volumes

Quick to set up

Connect in seconds to instantly eliminate fulfilment risk before it gets out of control

App details

Spotrisk

Spotrisk

Spotrisk helps online merchants ship orders with confidence. Detect fraudulent purchases before they're fulfilled and say goodbye to chargebacks.

How does Spotrisk work?

Spotrisk combines cutting edge data and real time analytics to detect bad actors. Stop fraud before it happens with enterprise level fraud protection.

Key features:

  • Combining risk signals from pre and post order

Spotrisk uses browsing behaviour detection, payment information, delivery details and social data. Spotrisk can detect a bad actor even before they make the order.

  • Automated checks and order analysis

Spotrisk uses hundreds of data points to perform risk analysis, doing the legwork for you. Spotrisk shows the most important information about an order required to make informed decisions.

  • Tailored workflows for risky orders

Spotrisk automatically accepts low risk orders for you and flags anything deemed risky for review. You set the level of work that Spotrisk does based on your risk appetite and order volume.

  • Block risky buyers

If someone places a risky order on your store, Spotrisk allows you to block that risky buyer. Prevent them from ordering from you in the future.

  • Order Escalation

Escalate high value orders to a Spotrisk fraud consultant to investigate it for you! Receive a comprehensive risk summary and recommended order actions.

  • Network effect

Leveraging customer and behavioural data from merchants across e-commerce stores. Spotrisk can detect a bad actor the very first time they order from you.

  • Connect & Setup in seconds

Signup to a free account with Spotrisk today! Connect within seconds to start protecting your store. No need to talk with sales if you don’t want to - plug & play.

Why Spotrisk?

Spotrisk demystifies ecommerce fraud by empowering merchants to ship orders with confidence. Get back to focusing running your business and delighting customers!

Launch date

Spotrisk

Spotrisk

Spotrisk helps online merchants ship orders with confidence. Detect fraudulent purchases before they're fulfilled and say goodbye to chargebacks.

How does Spotrisk work?

Spotrisk combines cutting edge data and real time analytics to detect bad actors. Stop fraud before it happens with enterprise level fraud protection.

Key features:

  • Combining risk signals from pre and post order

Spotrisk uses browsing behaviour detection, payment information, delivery details and social data. Spotrisk can detect a bad actor even before they make the order.

  • Automated checks and order analysis

Spotrisk uses hundreds of data points to perform risk analysis, doing the legwork for you. Spotrisk shows the most important information about an order required to make informed decisions.

  • Tailored workflows for risky orders

Spotrisk automatically accepts low risk orders for you and flags anything deemed risky for review. You set the level of work that Spotrisk does based on your risk appetite and order volume.

  • Block risky buyers

If someone places a risky order on your store, Spotrisk allows you to block that risky buyer. Prevent them from ordering from you in the future.

  • Order Escalation

Escalate high value orders to a Spotrisk fraud consultant to investigate it for you! Receive a comprehensive risk summary and recommended order actions.

  • Network effect

Leveraging customer and behavioural data from merchants across e-commerce stores. Spotrisk can detect a bad actor the very first time they order from you.

  • Connect & Setup in seconds

Signup to a free account with Spotrisk today! Connect within seconds to start protecting your store. No need to talk with sales if you don’t want to - plug & play.

Why Spotrisk?

Spotrisk demystifies ecommerce fraud by empowering merchants to ship orders with confidence. Get back to focusing running your business and delighting customers!

Launch date

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • TV REMOTES

    Location New Zealand
    Time spent using app About 2 months

    I’ve been using this app for approximately 4 months, as I run six different Shopify shops, I was an ideal candidate to test using the one app on multiple shops the data they are collecting to help us fight cyber crime, track suspicious activity is a necessary evil when people are continuously trying to do fraudulent orders. I’m looking forward to see how this app develops, every retailer should give it ago.

  • BONI & BECK

    Location New Zealand
    Time spent using app About 2 months

    Super helpful app to keep an eye on our orders so we don't have to - great customer service also! :)

  • The Health Discovery Co.

    Location New Zealand
    Time spent using app About 2 months

    Confident that this app will help us when we encounter future fraudulent orders like we have recently experienced!

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