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They make great quality items and ship to you customers relative fast. They only issue is if you don't read the shipping price you will lose money on your first sale. They have a flat rate shipping cost break down, make sure you read it and add it to your sale price. I use spreadconnect for all my merch do to their prices for items, and their quilty prints. I have sold several items and every customer has loved what they bought. Starting out there is no need to use the expensive shirts and hats, they 7 to 8 dollar shirts are great as well as the 10 dollar hats. I order samples to make sure the prints come out correct and the only time I wasn't 100% happy was because of my choice of lettering. I give them a 4 star only because when you order samples they take for way to long to make it to you, which cost you time that you item could be up on your store. They also connect to Amazon as well as other major companies not just Shopify, that's a plus as well. Give them a shot and see how well good your designs come out. Just make sure to use PNG files.
Hello FullSend 22 VCC Co.,
Thank you for taking the time to leave us such a detailed review! We're delighted to hear that you're happy with the quality of our products, the print results, and the overall experience with Spreadconnect.
We also appreciate you sharing your helpful tips regarding shipping costs, sample orders, and using PNG files. Feedback like this is very valuable for other merchants as well as for us. At the same time, we're sorry to hear that sample delivery times have not always met your expectations.
If you ever have any questions or need support, our customer service team will be happy to help.
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
Die App und Anwendung an sich ist super und einfach - Nur ist die Qualität vom Druckergebnis leider nicht nutzbar und sehr schnell abnutzbar.
Die bedruckten Stellen bleiben aneinander und an Stühlen kleben und sehen auch auf vollflächigen Designs ausgefranst aus.
Sehr schade, weil der Rest sonst echt super einfach bei euch funktioniert :)
Hi okapi by Freqs,
vielen Dank, dass du dir die Zeit genommen hast, unsere App zu bewerten.
Es ist sehr schade zu hören, dass du mit der Druckqualität der Textilien nicht zufrieden bist. Gerade Druck- und Produktqualität haben für uns einen sehr hohen Stellenwert, weshalb wir dein Feedback sehr ernst nehmen und dem unbedingt nachgehen möchten.
Damit wir den Fall genau prüfen können, bitten wir dich, dich mit unserem Kundenservice in Verbindung zu setzen. So können wir nachvollziehen, um welche Bestellung es sich handelt, die Produktion überprüfen und bei Bedarf unser Qualitätsmanagement direkt einbeziehen.
Melde dich dazu gerne per E-Mail bei uns unter: service@spreadconnect.app
Vielen Dank für dein Feedback und deine Unterstützung!
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
Review of SPOD/Spread Connect App on Shopify:
The transition from SPOD to Spread Connect has been an absolute disaster for my business. When the app updated, every single one of my products was flagged with a notice stating: “The print area has changed for this product. Please check whether your design’s placement is correct.” I checked each design, and everything appeared to be perfectly aligned. Yet, despite nothing needing correction, I was forced to re-upload every design, description, price, and product detail manually. This has been an incredibly tedious and time-consuming process, especially for those of us with larger catalogs.
Adding to the frustration, customer support is nonexistent. I’ve been calling their customer service all day, multiple times, during their stated hours, and no one answers. Relying solely on email to address urgent issues—like needing to cancel or adjust a product—is impractical and frustrating. Clear communication and accessible support are vital for a business-critical app like this, and Spread Connect has completely failed in that regard.
This experience has been nothing short of a nightmare. The lack of consideration for users’ time, the disruption to my store, and the absence of responsive support have made this app unusable. I cannot recommend Spread Connect to anyone looking for a reliable print-on-demand service on Shopify. Stay far away unless you want to risk hours of lost productivity and unresolved issues.
Hi StupidShirts.com,
Thank you for taking the time to share your feedback about. We deeply regret to hear about the challenges you have experienced, and we sincerely apologize for any disruption this has caused to your business operations.
Regarding the adjustments to print areas, we understand the inconvenience this may have posed, particularly for merchants managing larger catalogs. These updates are not related to the rebranding but are part of our ongoing efforts to optimize our printing processes and ensure the highest quality for your products. We recognize that this has required additional effort on your part, and we are actively working to make transitions like these more seamless in the future. For further guidance on this matter, please refer to this detailed article: https://faq.spreadconnect.app/hc/en-us/articles/16338832200348-What-do-I-have-to-do-if-product-configurations-change
We also sincerely apologize for the issues you’ve encountered with our customer support. We recognize how important clear and responsive communication is, especially when dealing with time-sensitive matters. Feel free to email us at support@spreadconnect.app with details of your issue, and our team will make every effort to assist you promptly.
Once again, we apologize for the inconvenience this has caused and appreciate your patience and understanding.
Thank you!
Sabrina
Integration Manager
Spreadconnect Team
I do love the services so far.
The integration was basically nothing.
COGs are good... could be a little lower but overall I'm happy with their services..
The turn around time from order created to shipment sent out is definitely great and as advertised. It's very rare that a delivery takes longer than 48 hours.
My only gripe so far is that I am having some trouble with the customizer and the turn around time on resolution is EXTREMELY slow and any communication on the updates (if any) don't exist.
I love SPOD. Over the last 4 years, I only had one printing flaw, which I was refunded. Otherwise, it's been a great partnership. Moreover, the manufacturing warehouse is in the same city that I am in, so turnaround time for the brand is AWESOME.
I'm looking forward to more years to come with SPOD
Hi Teddy Blaze,
Thank you so much for your review!
We're delighted to hear about your excellent experience with SPOD over the past four years. It's great to hear that our turnaround times and local manufacturing have been beneficial for your business. If you need anything at all, please don’t hesitate to let us know. Looking forward to many more years together!
Thanks,
Sabrina
SPOD Team
Integration Manager
They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!
Hello My Adventure Challenge LLC,
Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com
They are available to assist with any order discrepancies or concerns you may have.
Kind regards
Sabrina SPOD Team
Project Manager
Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.
Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.
Haven't had a problem yet. Very nice job!
One note, check spelling on your big banner ad asking us if we like SDOD.
Would also be super nice if the names of colors were capitalized so I don't have to change every one in Shopify. Thanks!
Hi Woo Hoo Shirts,
Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback!
We'll definitely address the points you've mentioned. Our team will look into correcting the spelling on our banner ad and will consider capitalizing the color names to enhance your experience on Shopify.
Thank you again for your valuable suggestions and for choosing us!
Best regards,
Sabrina
SPOD Team
Integration Manager
I Love the ease of use of this app I upload my content, then order samples and inventory for my little shop! It's also way easy to create a listing for my non local customers to order and have their choices drop shipped to them. great app.
Thank you for your review! We are so happy to hear you have found success with SPOD app getting your products to customers from all over. We hope to continue delivering excellence to you and your customers!
Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.
Hello Beach Day Gifts & More and Thank You for your review! We will always respond to you because we are generally concerned about any issues you may be having. If any orders are waiting for Production over 24 Hours, you should be contacting Customer Service immediately. From my experience, there can be a few issues here such as payment issues, stock issues, account verification required, etc. Because your time line was not very clear, I do not understand if you contacted Customer Service 30 Days ago or more recently. Customer Service usually responds between 24 to 48 Hours of receiving an email.
Regardless of the issue, we want to make it right. Please let me know where I can reach you and I will send an email. Sorry to hear about your experience. Looking forward to hearing from you, Thank You again!
