Spreadconnect: Print on Demand

2 Sterne, weil das Handling übersichtlich ist und die Preise ok. Der Aufbau von Produkten für die eigene Homepage funktioniert gut.

Das war es dann aber auch schon.
Wir sind aktuell dabei, ein eigenes Modelabel aufzubauen und hatten viel Hoffnung in die Zusammenarbeit mit Spreadconnect. Wir haben mittlerweile 10 Sample-Bestellungen ausgelöst, wovon keine einzige einwandfrei war. Print schief oder nicht wie bestellt mittig aufgedruckt. Teilweise kamen die Produkte verschmutzt an. Die Verpackungs-Situation ist absolut nicht geeignet für den Versand direkt an Endkunden. Bestellte Produkte per Express haben trotzdem mindestens 1,5 Wochen Lieferzeit, obwohl die Produkte als "Verfügbar" gekennzeichnet sind. Aktuell warten wir noch immer auf unsere Express Bestellung vom 20.08. - Mittlerweile haben wir den 08.09.

Alles in Allem sehr enttäuschend.

Easy to navigate.

Review of SPOD/Spread Connect App on Shopify:

The transition from SPOD to Spread Connect has been an absolute disaster for my business. When the app updated, every single one of my products was flagged with a notice stating: “The print area has changed for this product. Please check whether your design’s placement is correct.” I checked each design, and everything appeared to be perfectly aligned. Yet, despite nothing needing correction, I was forced to re-upload every design, description, price, and product detail manually. This has been an incredibly tedious and time-consuming process, especially for those of us with larger catalogs.

Adding to the frustration, customer support is nonexistent. I’ve been calling their customer service all day, multiple times, during their stated hours, and no one answers. Relying solely on email to address urgent issues—like needing to cancel or adjust a product—is impractical and frustrating. Clear communication and accessible support are vital for a business-critical app like this, and Spread Connect has completely failed in that regard.

This experience has been nothing short of a nightmare. The lack of consideration for users’ time, the disruption to my store, and the absence of responsive support have made this app unusable. I cannot recommend Spread Connect to anyone looking for a reliable print-on-demand service on Shopify. Stay far away unless you want to risk hours of lost productivity and unresolved issues.

I do love the services so far.
The integration was basically nothing.
COGs are good... could be a little lower but overall I'm happy with their services..
The turn around time from order created to shipment sent out is definitely great and as advertised. It's very rare that a delivery takes longer than 48 hours.

My only gripe so far is that I am having some trouble with the customizer and the turn around time on resolution is EXTREMELY slow and any communication on the updates (if any) don't exist.

I love SPOD. Over the last 4 years, I only had one printing flaw, which I was refunded. Otherwise, it's been a great partnership. Moreover, the manufacturing warehouse is in the same city that I am in, so turnaround time for the brand is AWESOME.

I'm looking forward to more years to come with SPOD

Haven't had a problem yet. Very nice job!
One note, check spelling on your big banner ad asking us if we like SDOD.
Would also be super nice if the names of colors were capitalized so I don't have to change every one in Shopify. Thanks!

BEWARE! Make sure to read their policies: https://faq.spreadconnect.app/hc/en-us/articles/360020606639-Spreadconnect-s-policy-on-returns
"THE SHIPPING PROVIDER DID NOT COMPLETE DELIVERY" This means that after they ship, if the item gets lost in the mail, they will not refund or reship the product. YOU will be out your $ for their poor packaging or mislabeling. You might think this is not too big of a problem, but it happens quite often.
Quality of print is ok, shirts are overpriced. The Fruit of the Loom is really cheap quality. Printful has better pricing and covers problems with shipping.
Spreadconnect do better.
Spreadconnect, I welcome your response as to why this policy is in place. It's your packaging, your labeling, why is it not your responsibility...

Please save ur time. I did try to order a sample order. Returned to sender, no email, no refund. If they don’t reply I will dispute it with my bank. Phone number never reachable, customer service that replies after 3 days like what is this? I prefer to spend more but to get a better service

I haven't used Spreadconnect for a little while, but the last time I used it, it was great! The product was delivered in a timely manner and it looked great!

Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.