Reviews (727)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, which simplifies setup and operation. They commend the responsive customer support and are pleased with the high-quality products and fast production and shipping times. The wide range of customizable products offers significant design flexibility, and competitive pricing helps maintain healthy profit margins. Merchants also value the app's commitment to sustainability and find the design and mock-up tools helpful for visualizing and marketing their products effectively.

January 14, 2024

I have used Spreadshirt in the past. Generally very happy with them. I thought I'd try their Shopify app.

Ouch. Setting up shipping is ridiculously complex! You have to manually copy and paste hundreds of prices to cover all the rates, options, order totals etc for all the countries - maybe setting up to a thousand options to cover global distribution. And also every time the prices change, redo them all manually. That is beyond belief!

"Keep it simple with SPOD" is their tag: I almost feel like this is an April Fool's joke when I see that comment.

All the pricing for shipping should be maintained by SPOD as part of the app/Shopify integration, not foisted on users. I also use Bookvault and they do it automatically - I didn't have to do anything except connect the app to Shopify. All the shipping is maintained, calculated and updated by Bookvault, as it should be. It is always up to date. They don't expect users to create hundreds of options (and continually update them). Really, SPOD needs to set the app up properly, because this is unwieldy, over-complex, and shifting a task onto every Shopify-SPOD user rather than just doing it once centrally.

I'm surprised this doesn't get mentioned more.

Oh, also - when settign up you have to choose EU printing or US. You can't have both, and orders don't ship from the nearest place to the customer - only from the one you pick at the start. So global coverage means high shipping prices for half your customers. Again, they could have done it properly like BookVault (it prints in US for US customers and nearby, UK for UK and Europe - all done automatically).

I'll uninstall SPOD and close my account, this has been a waste of time.

Karl Drinkwater
United Kingdom
14 days using the app
SPOD - Spreadshirt Print On Demand replied January 19, 2024

Thank you for your review, we greatly appreciate your feedback. For SPOD with Shopify, the shipping set up is done directly through your Shopify settings. With the Shopify settings you can set up free shipping on your store, you can create your own shipping rates, or you can match our 3 shipping rates as well. SPOD offers Standard, Premium and Express shipping options for simplicity. For merchants who choose to match our shipping rates we do provide a shipping calculator and related articles with instructions on setting up your shipping as well. You can find our article 'How do I configure my shipping rates for Shopify?' here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify

November 13, 2023

Called 20 times, wished to get a call back, wrote several emails. Just all that to get my sample order done. Its been a week now and its still " waiting for production".
They say "my account needs to be verified" although my email is verified, my credit card informations + my address is verified, even the products are listed in my shop!!!! What else do you guys need? Ive customers waiting, its almost Christmas time and the black week is coming.
Do you guys really wish to destroy businesses with your very very bad communication? Everyone who reads this and have the same problem, i wish you the very best and please dont spend your time and money here on SPOD.

Laws Customs
Germany
18 days using the app
SPOD - Spreadshirt Print On Demand replied December 15, 2023

Thank you for your feedback Laws Customs.
We are sorry to hear you were having issues with getting into contact with us. Our customer support line (+1-724-832-6290) is open Monday to Friday from 8am to 6pm EST, and we do our best to reply to emails within 24 hours. It is required to complete account verification prior to fulfilling orders, as this protects the platform from potentially fraudulent activity. We understand how waiting can be frustrating, however the account verification should be completed when you open your account, prior to placing orders - to help avoid keeping any orders on hold while the verification process is completed. If you need further assistance please contact us via support@spod.com.

December 16, 2023

Leider kann man die für Kunden zur Verfügung gestellten Designs nicht in Kategorien einteilen. Der Kunde scrollt ewig, bis er ein passendes Motiv hat. Die Ladezeit ist auch viel zu extrem. Ich habe mehrfach versucht den Support über Probleme zu informieren. Außer einer netten Frauenstimme passiert da nicht viel. Einen Kontakt zur Technik gibt es nicht.
Die Versandkosten sind einfach nur lächerlich. Kein Kunde zahlt für einen Hoodie, nur weil er einen gewissen Preis übersteigt, 6,50€ Versand. Hier sollte man sich an DHL usw. orientieren. Die Produktauswahl ist auch eher langweilig. Mit der Auswahl kann man sich definitiev nicht von anderen absetzen, eher dahinter verstecken.
Löscht man die App, haben alle Produkte keine Anbindung mehr nach Neuinstallation. Katastrophe!!!
In der App fehlt auch eine Möglichkeit, die Preis einfach anpassen zu können. Um eine Übereinstimmung zwischen Customizer und dem Produkt zu erhalten, muss man ständig den Preis mit anpassen. Es könnte so einfach sein...

Es gibt noch viele Dinge, die einfach viel besser sein könnten.

BUNTESHIRTS
Germany
3 months using the app
October 21, 2023

bad, aucune commande passer au bout de 5 jours de commande... Obliger de rembourser les clients bande de menteur

Rire ensemble
France
2 days using the app
April 5, 2019

I use this app as one of my print on demand companies. I am very pleased with the recent addition of the "create your own" feature for my website. It helps generate traffic to my site. Also, the sample t-shirts I ordered were good quality.

OLA-PICSOLA
Canada
About 5 years using the app
June 27, 2019

Just started using so far so great. Only hope they will add more products especially caps as there are only two colors for baseball caps

PoacherOnline
Canada
Over 4 years using the app
March 11, 2020

Very pleased with everything about this app. Have currently processed over 40 items, all of which have been fulfilled within 2 days and delivered in a timely manner. Shipping costs are excellent allowing me to offer very reasonable upgrades to customers.

Some of the functions feel a little clunky, however, that has more to do with the Shopify system than SPOD.

On the subject of the product Creator, I see a number of complaints about it only doing one product at a time. In my opinion this is far better as it allows proper positioning for each product.

It takes very little extra time - people just need to get used to working with it.

Indigo Chaos
United States
About 4 years using the app
SPOD - Spreadshirt Print On Demand replied March 25, 2020

Hi Indigo Chaos,

Thanks for leaving the feedback. We do fulfill your orders in under 48 hours, and try our best to get them out in under 24 hours. We are glad to hear you like the product creator, a huge amount of effort goes into this by our design team to make this the most user friendly process on the market!

October 18, 2020

Used this app to do my t-shirt with no instruction from the app. Very user friendly, easy to design, and easy to publish designed shirts to sell for your store! Thanks!

Mr. Metaphysical
United States
Almost 4 years using the app
May 25, 2020

I love this app because they have great support. Their team will work with you on your design and building your business.

Midwest2u.com
United States
Almost 4 years using the app
SPOD - Spreadshirt Print On Demand replied May 26, 2020

Hi Midwest2u.com,

We are always happy to try and support your business growth so it nice to hear the kind words. Feel free to let us know if there is anything else.

October 3, 2019

Please.. Switch RIGHT now. So let me start by saying, I started my brand in '13. I used Spreadshirt but it was manual so when orders picked up, I needed something automated. I then switched to Printful. Prices were higher but at least it was automated. That was good for awhile, but they've completely lost it. Sometimes customers orders will not ship for weeks, they make constant mistakes and the print quality is often poor. SPOD is that Spreadshirt backed plugin that i always wanted. The colors are AMAZING, the speed is phenomenal and the prices? man the prices. You won't believe it.

They're missing a bit of features for now, I hate that I can't customize inside labels or send custom packaging for orders that helps with branding, but they seen numerous updates per week, adding new items and features. The Roadmap is amazing and although it's not as shiny and sparkly as printful, it's worth the try. The old look and feel made me hesitate for awhile, but now that I've tried it, I'm so happy that I did. It's a great app and I'm proud to use it. Can't wait to grow with them

N$VNE
United States
Almost 4 years using the app