Reviews (734)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly design platform that simplifies product creation and customization, particularly for items like t-shirts. They praise the quality of products, reasonable pricing, and fast shipping, which enhance customer satisfaction and order efficiency. The responsive customer support is also noted for its effectiveness in issue resolution. Its reliable performance over the years confirms its stability and positive impact on business operations.

August 7, 2020

This is a great app! The only thing I wish I could do was more customization with print areas. The print areas are pretty restrictive.
But the products are great, the app is easy to use, and the production/shipping time is better than amazon sometimes!

Barron Tactical
United States
About 1 year using the app
February 6, 2019

Great app that is easy to use.
I just received my sample order and love the print and product quality. The mug looks amazing and the shirt is a perfect fit. I am looking forward to what my customers will say.

BaconLuv
Germany
20 days using the app
Edited September 28, 2019

So far I can only review the product design process for my store. I would like to use SPOD but product setup will be too much effort. A White T with Black writing has to be created in one product and then a Black T with the same writing in White has to be another product. It is a too big a job to then manually consolidate into variants in Shopify especially with many products. This is a simple 101 facility that other companies have as standard. Unfortunately the latest released design edit facility appears to do something different. Robert, regarding your reply, the simple solution is to make the feature available so that shops can either use it or not, depending on their needs

Jellyi ... Sweetest Deals
Australia
Over 1 year using the app
Spreadshirt Print On Demand replied September 23, 2019

Thank you very much for your input. We are working continuously on improving our service and are aware of the problem. So far, we did not find a solution that works for shops that want to have the design color switched and shops that do not want to have this.
It will take some time to find a solution that is beneficial for all scenarios.

Kind regards
Robert

January 10, 2022

AWFUL !!! We have two stores connected with them. I used to send this guys most of our orders in 2020 about 80%, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund or sending a replacement. In our first store an order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 5 emails. DO NOT WORK WITH THEM! Go with Printify, their customer service is a looot better and at least they care, prices are good enough, Monster Digital in Printify is great quality and they take care of the customer when a bad printing is sent.

lokgienow
Mexico
10 months using the app
Spreadshirt Print On Demand replied January 11, 2022

Hi lokgienow,

Thank you for your feedback. I'm sorry that this is the experience you had with us. To be sure I can help you and find the reasons behind those delays and problems, I will contact you personally by email.

Those issues are certainly not something we want, so your feedback on it is really important to us.

Sincerely
Jean-Michel Poupart
Success Manager

Edited January 27, 2020

UPDATE #2: Boy, I *really* wanted to like SPOD. I placed a sample order for 8 mouse pads and every single one of them arrived with print errors where it looked like ink ran out during the prints.

SPOD owned the errors, gave me a refund and so fair enough, everyone has a bad day once in a while. I ordered a second set of products and- again!- every mousepad has something wrong with it... Registration errors, die cut errors, faded ink spots, color shifting, or some combination thereof.

At the end of the day the low level of quality that they were willing to ship to me just does not make me confident that my customers are going to be getting products that aren't going to result in a lot of customer service complaints and returns for me.

UPDATE #1: After several weeks and a whole lot of back and forth emailing between Shopify, SPOD, and myself the bug (turns out it was on Shopify's side) has been squashed and I am now able to install the app successfully. Thanks to all who helped us get this resolved!

ORIGINAL REVIEW: I have been attempting to install this app for weeks and each time I get an error telling me to "try my install later." I've attempted to contact them for help but have received no response. What a shame. Guess they don't need my business... At this point I definitely don't need theirs.

Cyan Worlds
United States
10 months using the app
Spreadshirt Print On Demand replied December 17, 2019

Update: We have found a bug on Shopify's end, we have reported it and are waiting for feedback from Shopify. We will be in contact when we have a reply.

Hi there,

We are sorry to hear that you have experienced issues with the installation of our app. I'll have the dev team looking into the error logs and see what they can find. In rare cases there are conflicts with other apps or settings that prevent an installation.
Unfortunately I can't find any message from you in our inbox.
Could I please ask you to send us a message to support@spod.com to get more data?

At SPOD we value every merchant and project that is running. We are here to support you and your business!

Kind regards
Robert from SPOD

November 20, 2020

Very easy to use and this is probably the best app because the customer can custom the design himself if they want , Recommended app for sure

Liionheart
Réunion
20 days using the app
June 13, 2020

Awesome love it great for my business .lets me be creative. offers many designs. cant wait to create

Keep It Tees Shop
United States
19 days using the app
Spreadshirt Print On Demand replied June 19, 2020

Hello Keep It Tees Shop,

Thank you for your kind feedback! We're glad to hear that you are liking our services so far. If there's anything on your mind, feel free to get in touch at support@spod.com

February 5, 2019

The app to create products is extremely simple and easy to use, compared for example to printful. You can set up the app and products in a minute or two, which is a significant advantage over other platforms. I like the simplicity and easy of the set up.

potatolove
United States
19 days using the app
November 9, 2019

I really like how the price is set and I am able to put a price margin where I want to be at or sell at. And I am able to create clothing and using my own imagination to come up with where I don't need pre-set where it already done for me, this makes my t-shirt design has more meaning to me than what is already preset before or buying from someone whom may have sell to others as well. Thank You very much I wish I knew this long ago where I could be making some money by now.

OffSeasonWears Online
United States
19 days using the app
June 29, 2019

I used this app to help me create lovely designs for my customers. It is easy to use and understand. Would be nice if I could change the currency but after getting one for my store, my customers are happy. Can easily change the colours and text. I can't wait to see more designs and products. The best thing is myself and customers can easily upload designs to buy from my store.

T Shirt Raven
United Kingdom
19 days using the app