Reviews (740)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design platform that simplifies product creation and customization. They praise the quality and variety of products, fast shipping, and seamless Shopify integration. The Customizer feature allows customers to design their own products, adding a unique selling point. Merchants also value the competitive pricing, reliable print quality, responsive customer support, and continuous app improvements.

February 2, 2021

When I started with Print on Demand I was using Printful for my Shopify store, however, I quickly realized that their prices were not competitive.
I switched to SPOD (Shopify print on demand) the prices were much better, however
after uploading 40 items I then tried to push them to Etsy. The SPOD images do not sync with Etsy and if you try to pin to pinterest the images are too small (Pinterest actually banned me because of this)
also the quantities do not sync with Etsy either. I would have to go thru the process of doing all new mockups and changing the inventory count which is lot of time wasted. I now use Printify which syncs to Etsy easily. Hope this helps anyone who is looking into a Print on demand business.

Lees Cool Tees
United States
11 days using the app
Spreadshirt Print On Demand replied February 4, 2021

Hi Lees Cool Tees,

Thank you for your feedback. We are indeed currently not supporting Etsy & Pinterest. However, we are working on expanding our app to support other platforms. I hope you enjoyed the other aspect of our app and that you might come back soon, once it will be possible to use other platforms.

Have a great day!

December 22, 2020

I love this! Thanks for helping me develop my new brand. I find this easy and convenient and I am ready to make sales!

ARREST THESE COPS
United States
About 18 hours using the app
February 28, 2020

Easy to use, prices could be a little less expensive to increase margins, great app and would definitely recommend.

ThriftShop
Canada
About 18 hours using the app
Spreadshirt Print On Demand replied March 4, 2020

Hi ThriftShop,

We try to offer the lowest prices possible to leave you as much profit to support the growth of your business. Thanks for recommending us!

August 17, 2020

Great app, really easy to use, great products, great shipping times, great prices. Looking forward to making lots of
fantastic designs for my customers

Living Stone Gifts
United States
About 16 hours using the app
Spreadshirt Print On Demand replied August 20, 2020

And we are looking forward to send lots of fantastic products to your customers!
Thank you for the review and the kind words.

Cheers
Robert

July 20, 2021

I've never faced worse customer support. They don't even seem to know how their app should work. They just keep sending links to Shopify support that does not really answer the question I've asked. I tried for two weeks to solve the problem with shipping methods, now I'm done with this app. If you have any other options, I really would recommend to go with those.

vaippaneuvos.fi
Finland
9 days using the app
Spreadshirt Print On Demand replied July 22, 2021

Hi vaippaneuvos.fi,

Thank you for your feedback. I'm sorry you are having some issues with our customer service. Unfortunately, shipping profiles is something you have to adjust in your Shopify profile. We offer prices for you, but we referred you to the Shopify help page because this is where you will find the most information about how to set up your shipping rates.

Again, I'm sorry you had a bad experience with us.

Thank you for your understanding.

Sincerely
SPOD Team

December 7, 2020

First impression,.. very easy to use, and so many variety of goods to choose from. The key one for me was how cost effective this is compared to Printful, whom I have been with about year. This is a game changer for me, so pending on how my samples turn out, I may be switching PODs. 5th Star is when I get my sample and it meets the print quality requirements ;)

Valutribe
United Kingdom
12 days using the app
Spreadshirt Print On Demand replied December 22, 2020

Hello Valutribe,

Thank you so much for taking the time to review our app. We hope that we will be able to meet your expectations and look forward to supporting you and your growing business.

February 13, 2020

terribly slow shipping!
The support told me that orders from America to Germany take about 10 days.
Customer has been waiting for his package for 20 days!
Can't recommend SPOD, even shipping from China to Germany is faster!

myshirty.de
Germany
9 days using the app
Spreadshirt Print On Demand replied February 13, 2020

Hi Myshirt.de,

Thank you for your review. We are sorry that you experience such long shipping times. Unfortunately we can't control FedEx or the customs process.
But just to get the timing in order:
* The order was placed on Jan 24th
* The order was paid by you on Jan 28th.
* After that we produced and shipped the order on Jan 29th (in under 24 hours)!

So, the order is on caught with the shipping provider for unfortunate 9 working days but not for 20!

Kind regards
Robert from SPOD

January 14, 2024

I have used Spreadshirt in the past. Generally very happy with them. I thought I'd try their Shopify app.

Ouch. Setting up shipping is ridiculously complex! You have to manually copy and paste hundreds of prices to cover all the rates, options, order totals etc for all the countries - maybe setting up to a thousand options to cover global distribution. And also every time the prices change, redo them all manually. That is beyond belief!

"Keep it simple with SPOD" is their tag: I almost feel like this is an April Fool's joke when I see that comment.

All the pricing for shipping should be maintained by SPOD as part of the app/Shopify integration, not foisted on users. I also use Bookvault and they do it automatically - I didn't have to do anything except connect the app to Shopify. All the shipping is maintained, calculated and updated by Bookvault, as it should be. It is always up to date. They don't expect users to create hundreds of options (and continually update them). Really, SPOD needs to set the app up properly, because this is unwieldy, over-complex, and shifting a task onto every Shopify-SPOD user rather than just doing it once centrally.

I'm surprised this doesn't get mentioned more.

Oh, also - when settign up you have to choose EU printing or US. You can't have both, and orders don't ship from the nearest place to the customer - only from the one you pick at the start. So global coverage means high shipping prices for half your customers. Again, they could have done it properly like BookVault (it prints in US for US customers and nearby, UK for UK and Europe - all done automatically).

I'll uninstall SPOD and close my account, this has been a waste of time.

Karl Drinkwater
United Kingdom
14 days using the app
Spreadshirt Print On Demand replied January 19, 2024

Thank you for your review, we greatly appreciate your feedback. For SPOD with Shopify, the shipping set up is done directly through your Shopify settings. With the Shopify settings you can set up free shipping on your store, you can create your own shipping rates, or you can match our 3 shipping rates as well. SPOD offers Standard, Premium and Express shipping options for simplicity. For merchants who choose to match our shipping rates we do provide a shipping calculator and related articles with instructions on setting up your shipping as well. You can find our article 'How do I configure my shipping rates for Shopify?' here: https://faq.spod.com/hc/en-us/articles/360020928319-How-can-I-configure-my-shipping-rates-for-Shopify

December 23, 2019

Fast shipping but colors look faded and quality of shirt seem cheap....also dislike strong vinegar chemical smell on all my samples.

Beyond Average Training Apparel
United States
13 days using the app
February 25, 2021

I tried out SPOD for on demand printing for mugs. While the sample colors and logo were perfect, the mug had black ink printed on that was not a part of the design. I am not sure how this passed quality check, as the black marks definitely stand out. Very disappointed in the mug I recieved.

Barnyard Mugs
United States
7 days using the app
Spreadshirt Print On Demand replied March 10, 2021

Hi, Barnyard Mugs,

Sorry that you received a product that was not printed correctly. Please contact our customer service (support@spod.com) and send them a picture of the mug, so we can offer you a refund.

Thank you very much for your understanding.