Reviews (103)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

May 21, 2020

We are in the early days of implementing both the triggered, segmented email capability as well the anonymous email retargeting capability from Springbot. While it is a little early to do a full review, a big factor in selecting SB was the added account service layer which is proving to be invaluable. Our first point of contact, Bailey was extremely knowledgeable, pro-active and full of very specific high value advice (and a good conversationalist). The team went out of their way to accommodate our challenging requirements and Andrea our engagement lead has been marvelous at helping us get live efficiently and effectively. So far, very happy. Looking forward to a long and fruitful relationship with the SpringBot team.

Hit! Balm Sample
United States
About 2 months using the app
January 22, 2020

It's been a pleasure working with Springbot. Stuart and Ryan have gone over and above to accommodate our transition from Klaviyo. Their data and segments are extremely valuable and that alone justifies their price, along with their phenomenal account support. These guys are a great alternative to Klaviyo.

Essence Luxe Couture
Canada
About 1 month using the app
October 10, 2016

Springbot is a great product with lots of marketing tools and analytics. Also, just as important is the great customer support you receive. Overall, I love this product. 5 Stars!

Digital Supply Usa
United States
20 days using the app
September 17, 2019

this has helped me really make sure I continue to bring customers back. I like this, it's a good app that i can use in my store. I hope it works

Petzz Gallery
United States
18 days using the app