Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

April 17, 2024

The setup support is absolutely amazing. Omar was extremely helpful and knowledgeable. My business setup is a little unique, and he navigated me through all of my questions easily. Thank you!

Spartan Hemp Works
United States
3 days using the app
November 3, 2023

I think this is a great app, but it still has some work that needs to be done. The Product Syncing feature is a great feature, besides the fact that it automatically publishes new items created in Square and publishes them to your website automatically. I thought this feature would just automatically update my current items to match my Square catalog which is great, but publishing new items without my consent is not a great feature in my opinion. There is no way to choose which items you want to sync, it just syncs everything. The customer support is very good so I appreciate that and they have been available and helpful to walk me through every step, but I do feel that until that bulk sync is fixed, this is a 3-star product. I look forward to them working to improve this product.

Everything Colorado
United States
About 1 year using the app
December 9, 2023

Joseph was very helpful in setting everything up and told me about upcoming features that could be beneficial for my future needs.
Great app so far !

Ellem Chandelles
Canada
3 months using the app
January 22, 2024

Somehow always fast to respond and helps immediately with any problems.
It's a simple app and does what it's supposed to.

Tea Life
Australia
About 2 years using the app
November 23, 2023

The app is great, but the personal service from the agents, especially Thea, is what makes it even better!! SUPPORT is person and they help you through it all the way!!

Harmonious Hive
United States
5 months using the app
February 8, 2024

Joseph gave me such a great help today on the support chat he's a real person! Not a bot, you don't see that a lot these days. 5 stars

Black Box Tulsa
United States
6 months using the app
December 1, 2023

Had troubles initially. Contacted Chat support Arianne chimed in and was very helpful. We were able to complete the sync. She was quick to listen and come up with a solution for success. Very much appreciate her help and could not have done this without her superlative support and expertise.

Hives For Heroes
United States
2 months using the app
November 4, 2023

Great intuitive app with amazing support. This developer listens and implemented a feature I requested which deservedly earns them 5 stars! Thanks

Alfie and Bella Pet Supplies
United Kingdom
10 months using the app
January 27, 2024

I don't know why I struggled on my own for so long! I had the best help, guidance, and patience from this agent! Don't struggle! Connect with the chat agent! Mine was AMAZING, and I don't think I could have done it without him!!!! Thanks again!

Harmony Grace
United States
29 days using the app
March 17, 2024

Service was great. She was really attentive to my needs and helped assist me with everything. I am satisfied customer

Pretty Bouji Boutique
United States
4 months using the app