Reviews (597)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Etsy, Amazon, and Square, which simplifies inventory and sales management. They appreciate the user-friendly interface and real-time syncing capabilities that keep inventory and product details consistently updated. The automatic product import feature from Clover to Shopify is also highlighted for reducing manual effort and minimizing errors. Performance is described as fast and reliable, often outperforming similar products. The customer support team, including Omar, Joseph, Arianne, and Khaled, is praised for their responsiveness and expertise, providing 24/7 support with quick response times and personalized assistance.

June 30, 2023

The app was easy to install and setup. Though the initial sync had a bit of an issue, Joseph in support was great in helping us get sync started and was very helpful along the way and saw the resolution through to the end.

Sugar Store & More
United States
About 1 year using the app
R. I. T. N. S. replied July 1, 2023

Thank you for your feedback. It's so appreciated. I wish you all the luck in your business.
- Joseph

March 18, 2023

Helped to get my items all synced between shopify and square! Was so thankful for their help and insight.

Transformed Coffee Co.
Canada
About 1 year using the app
R. I. T. N. S. replied March 20, 2023

Thank you for the glowing review!
We are grateful for your kind words and are pleased to know that our app has met your expectations. Thank you for choosing us! :)

January 26, 2023

I've just added it - Thea helped me out when my products didn't sync, but it's all fixed and has appeared on my Square Terminal, which is exactly what I needed, thank you!

edenki
Australia
About 1 year using the app
R. I. T. N. S. replied February 3, 2023

Thank you so much for giving me the opportunity to help you and I'm glad that we were able to fix the issue that you had. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!

November 8, 2022

we used to have an app that didn't update and the stock was always incorrect. Plus the online assistance was always in the wrong time zone. This service and program is amazing

BRYANTS BUDS
Australia
About 1 year using the app
R. I. T. N. S. replied November 10, 2022

I really appreciate your feedback Sarah. It is very fulfilling that you find our app and service great. We're one chat away if you need any help.😊

- Angelica

April 25, 2023

My agent, Thea, was fantastic at answering all my questions and helping with everything. They assisted me on the backend and also educated me of how to be successful in the future with what I was trying to do. Assistance was quick, kind and informative. They were truly fantastic!!

Country Salt Apparel
United States
About 1 year using the app
R. I. T. N. S. replied April 25, 2023

Thank you for the wonderful 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to reach out to me/us anytime. Thank you so much for choosing us! -- Thea 😊

January 20, 2023

awesome thank you so much for your help it was truly appreciated. awesome thank you so much for your help it was truly appreciated.

A Heart's Design
United States
About 1 year using the app
R. I. T. N. S. replied January 21, 2023

We're really grateful and appreciate you taking the time to share your rating with us.

October 24, 2023

Omar is such a huge help, anytime I've had an issue he is so polite and extremely accommodating.

Pink Leopard
United States
About 1 year using the app
October 4, 2022

Unfortunately, Shopify's hardware is either non-existent or non-functioning. I had to switch to square for my POS system, but needed something easy though would sync my products in real time. So far, Square Sync has been a little tricky to start up, but customer service has been helping. Great experience so far. Hopefully, I'll be up and running again soon!

Arrowhead Tails
United States
About 1 year using the app
R. I. T. N. S. replied October 5, 2022

Thank you so much for this wonderful feedback and for trusting us. We’re so happy you loved your experience. We would love to see your business up and running again. We’re here if you need any more assistance. 😊😊😊

April 21, 2023

Saves us hours of work every week. No need to update inventory in shopify or square. You can choose to have Shopify or Square be the source for inventory. It also lets you sync customer data. Lifesaver of an app if you want to use the best point of sale platform and the best ecommerce platform together.

emily lex studio
United States
About 1 year using the app
R. I. T. N. S. replied April 24, 2023

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Joseph

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Rustic Mug
United States
About 1 year using the app
R. I. T. N. S. replied March 16, 2023

Hi Leslie,
Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end.
Looking forward to hearing from you soon and you take care! 🤍
- Charisse