Reviews (596)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Square, and Etsy, particularly praising its user-friendly interface and real-time syncing capabilities for inventory and POS payments. They appreciate the automatic updates and ability to handle large product volumes, which enhance productivity and operational efficiency. The syncing process is noted for its speed and effectiveness, with quick setup times and efficient issue resolution. The customer support team, including members like Omar, Joseph, and Arianne, is commended for their 24/7 availability and responsiveness, significantly improving the user experience.

February 24, 2022

We used this app because our shopify POS wasn't working for us. It ended up being a cheaper monthly fee than the POS subscription, and worked exactly as we needed. The only thing we missed was being able to use gift cards across both platforms, adding a way to sync balances would be a total game changer!

The Imagination Space
Canada
16 days using the app
Edited January 24, 2023

Square Sync made it much easier for me to import my Square inventory into Shopify. Their customer service representatives were very helpful when I had questions. Thea was incredibly patient and went above and beyond to help me work through some snags. I highly recommend Square Sync.

Gift Horse
United States
15 days using the app
R. I. T. N. S. replied January 11, 2023

Thank you so much for the 5 star! You really made our day 😊

October 19, 2023

This is by far the best integration we've found for syncing Square with Shopify. The set up is quick and relatively easy but it's the superior customer support which sets this app apart - Normie was so helpful in answering any questions and getting everything synced up. Thanks Normie!!

St Lucia Boutique
Australia
14 days using the app
September 25, 2023

Very helpful customer service!

Aquani
United States
14 days using the app
R. I. T. N. S. replied September 27, 2023

Thank you for the 5-star rating! Feel free to share more or ask for help anytime. We're eager to continue serving you!

February 21, 2023

A+ customer service. There is always someone live to assist, and walk you through any and all processes. Super impressed with their level of care and follow through. The system is working seamlessly so far and has made our daily operations run so much smoother. We use Square for our POS and Shopify for our online store, which meant managing two inventories. Now - everything syncs from one platform to the other and we don't have to worry about updating systems twice. The set up process was complex due to our pre-existing databases on each platform, plus working with over 5,000 skus - but with their help we had everything synced and ready to go within 48 hours.

Swoon Home
United States
14 days using the app
R. I. T. N. S. replied February 21, 2023

Hello Courtney! Thank you so much for your wonderful feedback. You just made my day!! And I'm so glad that everything is working smoothly. It was a pleasure assisting you. Please don't hesitate to reach out to us anytime.

-- Thea :D

September 28, 2023

I love this app. It's a miracle that when I create an item in shopify it is automatically created in square. Saves us a huge amount of time. Another miracle: changing the price of items in shopify (i.e. marking up or down) automatically changes the price in square. Another great feature is the list of unsynced items: After the first sync there were a number of items that didn't sync and when I looked at them I saw all the errors I'd made over time and I had NO IDEA that they were even there. BEST thing: instant chat with very knowledgeable and friendly tech support.

Panterra Gallery
United States
13 days using the app
Edited August 22, 2023

Thea was phenomenal at helping me sync inventories across locations. This app has made inventory with square and shopify manageable. So grateful for how responsive the support team has been. Loving it so far!

Aster Earth
United States
13 days using the app
August 22, 2023

Joseph was very helpful and the app quickly synced with Square with next to no issues. Recommend the app highly

Mutimer
Australia
12 days using the app
R. I. T. N. S. replied August 28, 2023

Thank you for the fantastic 5-star review! Looking forward to exceeding your expectations again!

October 4, 2023

Great App...makes moving on from Square SO EASY! My new shopify store was setup within minutes with the exact same categories, products, inventory counts, and even PRODUCT PHOTOs!!!! Customer service was very helpful.

Modern Apotheca
United States
11 days using the app
August 22, 2023

Angelica has been so incredibly helpful when syncing my shops together. She gave me her utmost attention and answered all of my questions extremely quickly. I greatly appreciate her and wish she could help me with all of my problems! Thank you for making this process so easy and seamless.

SMITH & LEN
United States
11 days using the app
R. I. T. N. S. replied August 28, 2023

Hi,

Thank you so much for your kind words. I am very happy that I was able to resolve all of your concerns. I wish you all the best. :)

- Angelica