Reviews (610)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate seamlessly with platforms like Shopify, Square, Etsy, and Amazon, automating synchronization tasks to enhance productivity and reduce manual workload. They praise its real-time syncing capabilities, user-friendly interface, and support for new platforms such as TikTok. The app's performance is noted as reliable, with a responsive and knowledgeable customer support team, including standout staff members like Joseph, Omar, and Arianne. It is valued for its comprehensive features, efficient performance, and exceptional support, making it a useful tool for managing online store integrations and inventory.

November 13, 2023

easy to use, and very helpful customer service reps!

ANNE ARTISTRY
United States
About 12 hours using the app
September 29, 2023

Amazing! Fast, and super efficient/kind. Had answers right away!

Saltandlight
United States
About 8 hours using the app
July 7, 2023

Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)

ShortBreak
United States
About 5 hours using the app
R. I. T. N. S. replied July 10, 2023

Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :)
- Joseph

June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

antiquebeadpeddler
United States
5 days using the app
R. I. T. N. S. replied June 17, 2022

Hello,

No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)

We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)

Tony,
Square Sync Support Team

June 2, 2023

Fantastic live step by step help installing and setting up the app. Also very helpful in clearing up any data inconsistencies between platforms before they became a problem down the road.

demitasse.
United States
About 4 hours using the app
R. I. T. N. S. replied June 4, 2023

Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊

October 30, 2023

Very fast and efficient!

My Store
United States
About 3 hours using the app
October 2, 2023

Super easy to install and use. Customer support was also great and extremly helpful. They are quick to resolve any issues or assistance you may need.

Skin Fluent
United States
About 3 hours using the app
October 12, 2023

Omar Youssef was a great help! HIGHLY RECOMMEND

Ascending Priestess
Canada
About 3 hours using the app
June 14, 2023

Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.

Runway Fashion
United States
About 2 hours using the app
R. I. T. N. S. replied June 15, 2023

Thank you so much for this glowing 5 stars and for your feedback. We are always here to help.
- Joseph

Edited May 9, 2022

Be aware, this app will not populate Square with your products from Shopify unless you upgrade to the $29 plan.

Chalonne
United States
3 days using the app