syncX: Stock Sync

syncX: Stock Sync

Reviews (1,353)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its cost-effectiveness and ability to manage inventory across multiple platforms. It features an intuitive interface suitable for all tech levels and offers robust customer support, including personalized one-on-one assistance. The app is versatile, integrates seamlessly, and is continuously updated, enhancing user confidence. Extensive documentation and training further help merchants maximize the app’s features, making it ideal for both large and small operations.

December 3, 2024

I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.

Low Country Fair Trade
United States
Almost 2 years using the app
syncX replied December 10, 2024

Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕

August 16, 2024

The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem.

If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.

Original Garage Moto
Canada
7 months using the app
syncX replied August 20, 2024

Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕

August 27, 2024

Very useful to add and update products, the prices are also very flexible and fair, the support team is really helpful despite being clearly very busy.

FRAMA SPACE
Portugal
2 months using the app
syncX replied September 11, 2024

Thank you! We're glad you find the app useful and appreciate the fair pricing. It's great to hear our support team has been helpful despite their busy schedule! 🥰💕

June 24, 2024

Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.

Green Goddess
Denmark
About 4 years using the app
syncX replied July 3, 2024

Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.

November 15, 2019

Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job.

The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward.

My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered.

I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided.

Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.

Tackle Factory Bermagui
Australia
Over 5 years using the app
Edited November 9, 2020

Stock Sync has been helpful to save me tons of times. Fast and efficient support team comes with it, I easily recommend this sync app over the ones I tried before.

Gaby Style & Passion
Canada
Almost 5 years using the app
Edited November 25, 2022

I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly

Fight Co
United Kingdom
Over 4 years using the app
syncX replied November 9, 2022

Dear Fight Co,

We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect.

Going forward, we are going to take steps to ensure that this situation does not happen again.

We hope that you reconsider your review and we would be incredibly grateful.

We truly hope to resolve your issue completely.

Edited November 25, 2020

Hi I have not received any response in 2 days. All of my products have somehow set to sold out 0 inventory. Can you please fix this ASAP??? I can't stress enough how convenient and advanced this app is. It has helped me not only update thousands of inventory but also upload products in the right format. Their packages are priced reasonably.

Universe Rugs
United States
Over 4 years using the app
Edited December 15, 2020

This app has given us back a ton of time every day, from managing inventory and pricing to focusing on more important things - like customers.
The support is also fantastic if you have any troubles.

Barril
South Africa
Over 4 years using the app
Edited June 19, 2021

Once you discover the importance of stock maintenance in your e-commerce store, Stock Sync is an excellent source for this activity. Whenever you need assistance the Stock Sync team is very responsive.

Larojewelers
United States
About 4 years using the app