Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, particularly for businesses with large inventories and multiple suppliers. It's praised for its automation of stock updates, customizable plans, and user-friendly interface. Features like updating quantities from a spreadsheet, automatic creation of new products, and setting margin rules are highly valued. Despite occasional complexities, merchants commend its automation capabilities, cost-effectiveness, and customization options. It's recommended for those seeking to automate inventory tracking and manage pricing.

May 16, 2023

This team knows what they are doing, but there is much information to wade through. Even though they don't always have the quickest response times, they make up for it with their desire to make sure everything is correct and flows smoothly. Sometimes it is better to be patient and make sure everything is set right for what you want to do. One button or switch in the wrong position can change the whole output of your site. There is a learning curve, but the amount of time saved and the output quality far outweighs the learning experience.

United States
8 months using the app
SyncX replied May 18, 2023

Thank you for leaving us a review! 🤗  It was a pleasure chatting with you. Know that we're always here to help if you need us. Just a click away! 😉 

April 1, 2023

Great Service so far, quick to respond to issues. Would give 5 stars for some further improvements such as randomised roundups.

United Kingdom
9 months using the app
SyncX replied April 3, 2023

Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩

You can reach us at support@stock-sync.com to elaborate further on the randomised roundup as we can help provide the solution.

Edited May 17, 2023

The app is not friendly and there are no youtube videos.

The only videos you see are old and not relevant to the features that you see here.
Their YouTube is garbage... there's no support.

South Africa
1 day using the app
SyncX replied May 9, 2023

Dear AlexBender.co.za,

We humbly apologize for your unfortunate experience with our application and support service.

We're sorry you had a bad experience with our youtube videos! We are working hard on making the new youtube videos more informative and helpful.

We scheduled a call, and I see you didn't join. If there are any specific problems we can help with, please schedule a call so we can help you. We're here to help!

We suggest you contact Stock Sync support @ stock-sync.com - so we can overcome your problem.

We truly look forward to hearing from you again.

Edited November 9, 2020

Stock Sync has been helpful to save me tons of times. Fast and efficient support team comes with it, I easily recommend this sync app over the ones I tried before.

Gaby Style & Passion
Almost 5 years using the app
Edited December 15, 2020

This app has given us back a ton of time every day, from managing inventory and pricing to focusing on more important things - like customers.
The support is also fantastic if you have any troubles.

South Africa
Over 4 years using the app
Edited June 19, 2021

Once you discover the importance of stock maintenance in your e-commerce store, Stock Sync is an excellent source for this activity. Whenever you need assistance the Stock Sync team is very responsive.

United States
About 4 years using the app
Edited March 23, 2021

I needed a way to add products to my website in bulk quantities and Stock Sync was the easiest way to get it done. Stock Sync works and it saves major time and effort once you learn how to use it.

kitchen airflow
United States
About 4 years using the app
August 27, 2015

We have had some problems with this app but they have always been resolved quickly! Overall it is a fantastic app and is a total life saver.

United Kingdom
Over 3 years using the app
Edited November 25, 2022

I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly

Fight Co
United Kingdom
About 3 years using the app
SyncX replied November 9, 2022

Dear Fight Co,

We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect.

Going forward, we are going to take steps to ensure that this situation does not happen again.

We hope that you reconsider your review and we would be incredibly grateful.

We truly hope to resolve your issue completely.

December 7, 2017

Very useful tool. saves me time to manually update inventory and pricing. Reasonable pricing as well. Would recommend to all.

Student Spotlight
United States
Almost 3 years using the app