syncX: Stock Sync

syncX: Stock Sync

Reviews (1,317)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage large volumes of data and automate inventory updates across multiple platforms, significantly reducing error risks. It features auto-archive functions and supports multiple Google Sheets, enhancing its utility for various business needs. The app is praised for its intuitive interface, reliable performance, and seamless integration with existing systems, which streamline inventory management processes. Customer support, particularly from team members like Jor, Hanah, and Faz, is noted for its responsiveness and effectiveness, with services including live meetings, prompt email responses, and helpful tutorials.

August 16, 2024

The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem.

If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.

Original Garage Moto
Canada
7 months using the app
syncX replied August 20, 2024

Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕

August 27, 2024

Very useful to add and update products, the prices are also very flexible and fair, the support team is really helpful despite being clearly very busy.

FRAMA SPACE
Portugal
2 months using the app
syncX replied September 11, 2024

Thank you! We're glad you find the app useful and appreciate the fair pricing. It's great to hear our support team has been helpful despite their busy schedule! 🥰💕

June 24, 2024

Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.

Green Goddess
Denmark
About 4 years using the app
syncX replied July 3, 2024

Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.

May 20, 2024

It’s awesome app, but they make every single option need to pay!
Otherwise it’s good for feeding products.

Cherryfurnie
United Arab Emirates
11 days using the app
syncX replied May 23, 2024

Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! 🥰💕

January 4, 2024

Does the job I require it to do. Doesnt bug out and works consistently

ShearsShoppe.com
Canada
Almost 2 years using the app
syncX replied January 7, 2024

Thank you for your kind words.🙌💕

Edited November 9, 2020

Stock Sync has been helpful to save me tons of times. Fast and efficient support team comes with it, I easily recommend this sync app over the ones I tried before.

Gaby Style & Passion
Canada
Almost 5 years using the app
Edited November 25, 2022

I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly

Fight Co
United Kingdom
Over 4 years using the app
syncX replied November 9, 2022

Dear Fight Co,

We want to sincerely apologize for the negative experience that you had with our customer support team for not providing the level of service that you’ve come to expect.

Going forward, we are going to take steps to ensure that this situation does not happen again.

We hope that you reconsider your review and we would be incredibly grateful.

We truly hope to resolve your issue completely.

Edited November 25, 2020

Hi I have not received any response in 2 days. All of my products have somehow set to sold out 0 inventory. Can you please fix this ASAP??? I can't stress enough how convenient and advanced this app is. It has helped me not only update thousands of inventory but also upload products in the right format. Their packages are priced reasonably.

Universe Rugs
United States
Over 4 years using the app
Edited December 15, 2020

This app has given us back a ton of time every day, from managing inventory and pricing to focusing on more important things - like customers.
The support is also fantastic if you have any troubles.

Barril
South Africa
Over 4 years using the app
Edited June 19, 2021

Once you discover the importance of stock maintenance in your e-commerce store, Stock Sync is an excellent source for this activity. Whenever you need assistance the Stock Sync team is very responsive.

Larojewelers
United States
About 4 years using the app