syncX: Stock Sync

syncX: Stock Sync

Reviews (1,324)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.

December 28, 2020

I used this app to update inventory. Any time we have come across issues, support team has been great in responding immediately and resolving our issues. Great job!

Just Trampolines
Canada
About 4 years using the app
Edited March 23, 2021

I needed a way to add products to my website in bulk quantities and Stock Sync was the easiest way to get it done. Stock Sync works and it saves major time and effort once you learn how to use it.

kitchen airflow
United States
About 4 years using the app
August 27, 2015

We have had some problems with this app but they have always been resolved quickly! Overall it is a fantastic app and is a total life saver.

Iansnowltd
United Kingdom
Over 3 years using the app
February 17, 2021

The App is working just fine, it may take some understanding for people who are not very tech savvy.
The Support we received was exceptional and we wish to thank Raj for assisting us through a few sessions to help us get where we needed to be.
We are now 98% there with real-time stock levels linked to our Supplier. Great work and thank you Raj!

Shopping4Africa
South Africa
About 3 years using the app
December 7, 2017

Very useful tool. saves me time to manually update inventory and pricing. Reasonable pricing as well. Would recommend to all.

Student Spotlight
United States
Almost 3 years using the app
Edited March 17, 2021

1 star for your support. Closing tickets without any notifications and solution. Pretty low level service for 49$/month Update: Thanks to Raj from your support team, the issue was solved. 4-starts because we lost 4 days.

Luxmall
Latvia
Almost 3 years using the app
syncX replied March 12, 2021

Hi there,

We sincerely apologize for your bad experience.

Since Ticket 15748 is related to the same query as the existing ticket, it was merged under Ticket 15737, which made the ticket 15748 being automatically closed.

We really appreciate it if you can reconsider the review and provide us another chance.

Edited March 31, 2024

Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.

House Journey
Australia
Over 2 years using the app
syncX replied February 15, 2023

Dear House Journey,
We humbly apologize for the unfortunate experience you had with our application and our support service.
We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted.
We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.

October 29, 2022

App is great in terms of functionality, wished pricing was a bit better and more plans and more scalable for a lot more feeds instead of 5! We want 50, 100 feeds!

All Homely
United Kingdom
Over 2 years using the app
syncX replied October 29, 2022

Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩

You can reach us at support@stock-sync.com to request a custom plan that could cater you prefectly.

January 26, 2021

I have used this app for sometime now and although I have found it a steep learning curve the admin support have been brilliant and helped me get up to speed and on a number of occasions fixed my feed mapping issues speedily - definitely recommend this app and their staff. Although I am only giving it a 4 as it's not as user friendly as a novice would have liked and takes time to get your head around but I suppose that's the same with all software.

The Little Gift Hive Ltd
United Kingdom
Almost 2 years using the app
June 28, 2021

Great app, I manage many products with this app but this could use a live chat feature also which would be good

Swish Furniture
United Kingdom
Almost 2 years using the app