syncX: Stock Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its cost-effectiveness and ability to manage inventory across multiple platforms. It features an intuitive interface suitable for all tech levels and offers robust customer support, including personalized one-on-one assistance. The app is versatile, integrates seamlessly, and is continuously updated, enhancing user confidence. Extensive documentation and training further help merchants maximize the app’s features, making it ideal for both large and small ...
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This app spam asks me for a rating every time I log in, so here's a rating. Will you leave me alone now please.
OVER HALF OUR PRODUCTS DELETED - 1WK BEFORE BLACK FRIDAY & LEADING UP TO XMAS!!! Very disappointed with Stock Sync. I needed to tweek the add products feed, but this caused more than half our products to disappear - some deleted, despite the add feed apparently not deleting products already in your store already!!! products were re-imported, but all titles, descriptions, images, tags deleted/over ...
We are sorry for the bad experience. From the logs, we don't see any trace of deletion or update of title, description, and tags. We hope that we can share one of the SKU so ...
the last 3 months the app stopped working, contacted them numerus times via the contact us page, and got no response
I used this app for over 2yr, but the feed not working at least 2~3 days per month. since feed does not work 26 hours, after amazon prime day, and Friday night. we need to update price and qty, but no response and no update. major errors and problems, this matter is over and over again.
Update on 10.16.2020
We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work
We are sorry for the experience that you are having. We understand managing 3 stores can be a hassle. We can see from the logs that the emails are received and processed ...
No one answers me and their Vendor feeds are not working even the vendor treid to reach them. Because I placed this review magically my app was removed and I had to reinstall the app and of course I lost my gandfathered plan and now they are forcing me to pay way more.
When I email my questions are being ignored and I cannot find help to get my original package back. This is what happens if you ...
We apologize for the frustrating experience you had with building the product section. Your feedback is valuable to us, and we are committed to improving our communication ...
does not always work and bugs are not reported per email
1) last week, not a single stock was updated for 3 days - we have a 6 hour intervall set up
2) You never get any emails about issues
3) They fix the problem but it keeps happening - I have to check manually all feeds each week if there is issues ir not
4) This week 1 feed did not push the correct stock levels into the shop
Hi there,
We really appreciate the review. Regarding your query:
What happens if an item which was out of stock, is on stock again? Does it then go to the spot according to ...
I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.
We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The ...
Dear Gifts and Baskets,
We apologize for the issue you're experiencing.
We haven't received any emails from you recently. Can you please double-check that you sent them to ...
The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.
We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok ...