Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient inventory management across multiple stores, including quick synchronization, feed creation for new items, and automatic price adjustments. It's also appreciated for updating quantities and creating new products. The app's reliable performance, intuitive interface, and exceptional customer support are frequently praised. It's seen as essential for automating stock updates, managing inventory for different locations, and expanding product range through dropshipping. It's especially recommended for businesses with large product catalogs or multiple suppliers.

Edited November 17, 2023

Problem solved and everything is working perfect

Nail4you.dk
Denmark
About 1 year using the app
SyncX replied November 17, 2023

Thank you so much for the review 🙌 🙌 🙌

October 18, 2023

We use it to sync our physical store inventory and price updates, it is the top app here, we had a few issues, but the support quickly fixed them. very recomended.

Mondo Cattolico
Italy
Over 1 year using the app
SyncX replied October 23, 2023

Thank you for your kind words! We're thrilled to be your top choice for inventory and price updates. If you ever need assistance in the future, please don't hesitate to reach out. Your recommendation is much appreciated!👏 👏 👏

October 12, 2023

Saves alot of manual entering. Took awhile to figure it out as a newbie but the team were very helpful in answering my queries and getting it up and running for me.

Tineli Shop Australia
Australia
Over 7 years using the app
SyncX replied October 17, 2023

We appreciate you taking the time to share your experience with us!💙 Thank you so much 💞 

September 21, 2023

Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.

Lighting & Bulbs Unlimited
United States
Almost 2 years using the app
SyncX replied September 25, 2023

Thanks for the fantastic review 💙 ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. 👍

September 7, 2023

The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work.

The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.

Skandiway
Sweden
6 months using the app
SyncX replied September 10, 2023

Thanks for the 5-star review! Our app's here to save your time ⏰. We'll work on speeding up support ⚡️ and addressing issues faster 🚀. Your feedback helps us improve! 👍

October 23, 2023

Really useful tool and helpful support from their team. Highly recommend

Equipo
New Zealand
Over 1 year using the app
SyncX replied October 31, 2023

Thank you for the kind words and recommendation! We're here to help.🙌​ 🙌​ 🙌​

August 21, 2023

Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.

Machemise
Canada
Almost 8 years using the app
SyncX replied August 24, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

September 22, 2023

This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need.

The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried.

Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting.

In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.

20TwentyStore
United Kingdom
4 months using the app
SyncX replied September 25, 2023

Thanks for the kind words!🩷​🩷​🩷​ Our app's customization and support make syncing a breeze. 😄 We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. 💡👏

Edited June 13, 2023

The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one.
Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do!
Thank you for the great app.

Concetto è
Italy
About 3 years using the app
SyncX replied June 6, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

October 27, 2023

Could not do without it. Very easy to use after a few attempts. Can undo changes, Support very good.

TidySpaces
United Kingdom
About 1 month using the app
SyncX replied October 31, 2023

Thank you! We're thrilled you find it essential and easy to use. Our support is always here to help. 🌺​