Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management and quick synchronization across multiple stores. Its user-friendly interface and exceptional customer support are highly praised. Despite an initial learning curve, merchants find it reliable and powerful for enhancing inventory strategies and optimizing stock management. It's seen as a time and money saver, offering customizable plans.

October 4, 2021

These guys are worth more than 5 stars!!!! Customer Service is a rare commodity these days and these guys have it in spades. I have been building Shopify stores since 2012 and the current store for aftermarket wheels with almost 30,000 skus was no small feat especially with Shopify's limitation on Variant Options. We probably spent 3-4 weeks working on this and the best way to import so the wheels would group correctly into one single product page. The persevered with me and were in contact daily as they tried every option to achieve our goal. They figured this out and even credited credits for the import. I would recommend anyone needing to import CSV files to try this app. Thank You to Jor and Raj and the rest of the Stock Sync Team.

Custom Jeep Garage
United States
9 months using the app
July 10, 2022

These guys went the extra mile to make sure my store was operating properly. They fixed my "everything is out of stock" issues. They cleared up the whole "xml is not accepted for updating we need a csv". Really put my mind at ease after I felt like I wasted hours of my life trying to undo a user mistake. They keep helping me and have become my top 5 favorite apps for my store. Thank you all!!! 5 is all I can give for the 10 you deserve.

Triple Xccessories. The After Smoke
Canada
9 months using the app
August 5, 2021

Brilliant app, with an amazing support team. Worked with agent Jor, who went above and beyond to help me with a long term feed issue. Really happy with the service.

Mcloughlin's Bookshop
Ireland
9 months using the app
May 6, 2019

This app is fantastic. No more overselling. I had an issue with a feed and i reached out to the support team. They responded with the hour fixed my feed issue and showed me what to do going forward. Highly recommend.

I Want to Jump.Com
United States
9 months using the app
Edited March 20, 2021

Saves a lot of time and energy. Easy to use in updating inventory. Thanks for the initiative. Great job.

scentsnote
Nigeria
9 months using the app
Edited February 3, 2018

This is a 5 star app for your business. You should get it before you launch your store as you will love and understand the importance of why you can't live without it.

I run a computer store for the UK and my supplier has about 1700 products updated daily stock coming and going. How many people would you need to keep up with that amount of updates? How do you avoid overselling? Keep track of it from day one but if you like me were nearly 2 months into it? Get this app.

Upload of stock? The more the longer and doing it manually in my case maybe 5 months.

Now at first Stock Sync did not work for me but they got the greatest support and soon my update feed could read and update stock from my suppliers csv file. When money arrived I could not get import to work but support made it happen so over night my store got filled with products and I have been live since 4 December 2017.

So far my need is for the basic plan. Now Stock Sync works on update and import I can take care of my business and save time and not worry of stock not being controlled which is very important.

Computer Shop Uk
Denmark
9 months using the app
July 21, 2021

Most helpful app that I got to know in terms of product and price updates. Absolute recommendation and the support is terrific :-) thank you friends

Dein Gartenbedarf
Germany
9 months using the app
December 9, 2019

I use Stock Sync to keep track of inventory in 4 stores. In our case, very easy to set up. and works flawlessly.
The one time we encountered an error (not due to Stock Sync) the support staff was very quick to help to isolate the issue.

Internet Wines.com
United States
9 months using the app
Edited December 22, 2022

Good customer service - They are helpful and go beyond to help.

If I could give 10 stars then I would

Ruma Living NZ
New Zealand
8 months using the app
SyncX replied December 22, 2022

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

January 2, 2017

Perfect App with the Best Support! **Keep reading to see why** At first I was having trouble syncing the app with my supplier's inventory files and the support team was quick to respond and help guide me through the issues.

The best part was when I asked if there was a way for me to round the price to .99 instead of .00. The reply for Stock Sync was one of a kind! I was told unfortunately this feature is unavailable, but they would ADD this option because of my request! I wish more services operated the way the team at Stock Sync does. I highly recommend these guys!

Elegant Stripper
United States
8 months using the app