syncX: Stock Sync

syncX: Stock Sync

Reviews (1,330)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and robust inventory management across multiple platforms. It features versatile tools like auto-archive and multi-feed management, enhancing business operations. Despite a learning curve, the interface is user-friendly. Customer support is responsive and helpful, often exceeding expectations. The app is reliable, with regular updates that introduce new features and improve functionality, and integrates seamlessly with various systems.

May 15, 2018

Support Sucks!!! They don't answer.

Sorry boys, it is true, I have all day waiting for your reply. I paid but you didn't appear.

Sweet Toys
United States
2 days using the app
July 19, 2021

It's TRASH. DO NOT waste your TIME, MONEY & EFFORT by installing this THIRD-CLASS app. There are cheaper alternatives for this and some are even free. This has wasted a lot of time for me. STAY AWAY.

TENDIZE.
United States
2 days using the app
syncX replied July 19, 2021

We are sorry for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the Add Feed, as the Add Feed does support working on most of the fields on Shopify.

We already found the issue with the configuration. Please reach us if you like to give it another try. We are confident that it will work.

Please reach out to Stock Sync - support@stock-sync.com.

We truly look forward to hearing from you again.

December 7, 2016

Doesn't work at all. Just keeps giving match fails. No time to go and sit with a developer on something that should work to begin with. It's not rocket science, but this app just can't read the inventory.

Magiclypink
United States
2 days using the app
January 31, 2019

I cannot get it to work for me!

HIGHBORN INC
United States
2 days using the app
May 22, 2015

Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars

Kundora
United States
About 17 hours using the app
May 12, 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

Awemused
United States
17 minutes using the app
May 23, 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Seed Super Greens
New Zealand
14 minutes using the app
syncX replied May 24, 2020

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.

January 13, 2018

Wont even work, gets locked up before i can even import one file

Flirty Kitty
United States
11 minutes using the app
November 1, 2023

L SOFAS
United Kingdom
8 months using the app
syncX replied November 3, 2023

Hi sale@l-sofas.com,

I hope this email finds you well. We recently noticed that you left a one-star review for our product, and we're genuinely sorry to hear about your experience. We take your feedback seriously and are eager to understand the challenges you faced during the setup of your feed.

To better assist you in overcoming any difficulties, please share more details about the issues you encountered during the feed setup process. Your insights are valuable to us, and we would appreciate any information you can provide.

You can reach out to us at support@stock-sync.com or Schedule a call and our experts will provide you with personalized assistance to make your feed setup experience as smooth as possible. We are committed to turning your negative experience into a positive one and ensuring that you have a successful and satisfying setup process.

Thank you for allowing us to address your difficulties. We look forward to your response and the chance to assist you with your feed setup.

Thanks,
Stock Sync Team