syncX: Stock Sync

syncX: Stock Sync

Reviews (722)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, particularly in automating updates, pricing rules, and product imports. It supports multiple file types and integration methods, offering both automatic and manual synchronization options. The app is praised for its reliability and intuitive design, making it accessible without technical expertise. Customer support is frequently commended for being responsive and knowledgeable, quickly resolving issues with personalized assistance.

December 3, 2024

I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.

Low Country Fair Trade
United States
Almost 2 years using the app
SyncX replied December 10, 2024

Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕

April 14, 2025

Perfektes System funktioniert perfekt, diese app ist gut geeignet um Produkte oder Daten zu aktualisieren und importieren

rauchwerk.ch
Switzerland
About 2 months using the app
SyncX replied May 2, 2025

Thank you! 😊 We're glad the system is working perfectly for you! 🙌

November 20, 2024

We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.

CYCLISM LLC
Japan
Over 3 years using the app
SyncX replied December 10, 2024

Thank you for your kind words and long-term support! We're delighted to hear you're enjoying the app and our customer service. Your recommendation means a lot to us! 😊🥰😻

July 4, 2025

Faz m a super bien aider pour les petits probleme, bonne application merci.

Kustom Sportswear
Canada
3 months using the app
Edited January 21, 2025

syncX: Stock Sync is easy to use, intuitive and very effective for updating my store inventory using my vendor's daily spreadsheet updates. This has saved us endless problems with customers ordering out of stock merchandise. The app also offers options for archiving or removing products when they become unavailable from vendors. This feature is somewhat complex to set up, but works very well once it is established. The StockSync support people are wonderful to work with, and they will work with you until your issues are resolved. Five star app and five star support!

Belle Via
United States
3 months using the app
SyncX replied November 15, 2024

Thank you! 🌟 Glad to hear syncX: Stock Sync is helping with your inventory updates. 😊💕

April 4, 2025

Tried to setup this app to sync my Square store and Shopify. Sadly they do not document this process and their support did not have any helpful information. Already requested a refund from them.

Slightly Furry Beverage Company
United States
About 2 months using the app
SyncX replied April 7, 2025

Hi Slightly Furry Beverage Company,

We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay.

We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly.

Thanks,
syncX: Stock Sync Team

Edited May 23, 2025

Hanah is fantastic. I had several challenges with supplier API's and they stuck with me and help me out with several issues. They went above and beyond. I was astounded by the high level of support I received. I can really recommend this app to anyone looking for an automated stock syncing solution.

Diamonds By Rothschild
United States
Over 1 year using the app
SyncX replied September 11, 2024

Thank you for your feedback! We're glad Stock Sync's auto-archive function solved your stock management issue and that you found our support helpful. We appreciate the recommendation and are happy you find it a great value compared to other apps! 🤗💕

October 9, 2024

This is an excellent app with many features. I use it to synchronize across platforms, and once you understand the app and its functions, it's actually quite straightforward. Their customer service is absolutely fantastic. They always respond (some times it takes a bit long, but i am okay with that as long as they respond! :) ) , take the time to understand the problem, are consistently friendly, and genuinely want to help solve any challenges you face. They really go the extra mile.

MamaMilla
Denmark
4 months using the app
SyncX replied October 15, 2024

Thank you for the great review! We're glad you're finding the app's features useful and straightforward once learned.Your feedback means a lot! 😻🙌

April 24, 2025

excellent customer service

dbmusicstore
Netherlands
7 months using the app
SyncX replied May 2, 2025

Thank you so much ☺️

August 28, 2024

Very satisfied with the application as well as the services and technical support provided by the Stock Sync team, especially Faz, who helped us in several situations to set up and adapt the automatic updates based on our feeds.

SomProduct Romania
Romania
6 months using the app
SyncX replied September 11, 2024

Thank you! We're glad you're happy with the app and support. 💕