syncX: Stock Sync

syncX: Stock Sync

Reviews (722)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management capabilities, particularly in automating updates, pricing rules, and product imports. It supports multiple file types and integration methods, offering both automatic and manual synchronization options. The app is praised for its reliability and intuitive design, making it accessible without technical expertise. Customer support is frequently commended for being responsive and knowledgeable, quickly resolving issues with personalized assistance.

July 14, 2025

toujours là pour aider !! efficace, rapide et sympathique !

Animaux d'Aventure
France
6 months using the app
Edited July 18, 2025

Brilliant - thanks Azza

Moonlight Design
United Kingdom
4 months using the app
March 3, 2025

Thankful for the amazing support staff that helps answer any questions I have!

Lighting Connection
United States
Over 6 years using the app
SyncX replied May 2, 2025

Thank you! 😊 We’re so glad our support team could help with your questions! Always here for you! 🙌

September 26, 2024

Got all the help, and more, needed by their tech support to set up the app. The same sync in Woocommerce took 1h, in this awesome app it's done in a whopping one minute. Wow. 6/5 stars!

Verabus
Sweden
6 months using the app
SyncX replied October 15, 2024

Thank you for the amazing review! 😍😍😍

October 16, 2024

I have an issue where the App is reading the incorrect sheet on an Excel feed, so all my product pricing and quantities are incorrect on my live site. As you can imagine, this isn't good for business. I have reached out to support via email and on their so-called live chat, but I have had zero response. If you are looking for an App that takes customer service seriously, I would not suggest Stock Sync.

BellGear (Pty) Ltd
South Africa
Almost 4 years using the app
SyncX replied October 20, 2024

Hi there,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the issue you're experiencing with the incorrect sheet being read on your Excel feed. We understand how critical accurate product pricing and quantities are to your business, and we’re committed to resolving this for you as quickly as possible.

Regarding your mention of our support response, we take customer service very seriously and aim to reply to all inquiries in a timely manner. Upon reviewing our records, we can confirm that we have responded to your previous communications, but it seems there may have been a gap in our correspondence. We are sorry for any frustration this may have caused and are more than happy to assist you further.

We reached out to you. Please check the email so we can resolve this issue and ensure your site is back to running smoothly.

Thank you for your patience and understanding. We value your business and are here to help in any way we can.

Thanks,
syncX: Stock Sync Team

November 21, 2024

Azza was very knowledgable and informative to my cituation. She took it a step further and took the initiative to insert all the mapping and ran the feed for me. I really appreciate her professionalism and support. Hats off to Azza! Thank you

D' Nex Gen Trendz
United States
About 2 years using the app
SyncX replied December 10, 2024

Thank you for sharing your experience! We're delighted to hear how Azza exceeded your expectations with her assistance. 😍❤️

August 23, 2024

Great app to connect with your supplier's stock. It can read the balance and show it on your balance in a timely manner. There is no frustration for us and the customer when they order a product and it is not in stock, and with us it says that it is by accident.
Better user experience than before.

Eden
Serbia
5 months using the app
SyncX replied September 11, 2024

Thank you for your review! We're glad the app has improved your stock management and customer experience. It's great to hear that the connection with your supplier's stock is working smoothly and preventing stock issues. 🙌❤️😘

November 21, 2024

Had some initial challenges when setting up because of the size of my file but after some support from Raj in particular it was smooth sailing. Great App.

AE Tactical
United States
About 1 month using the app
SyncX replied December 10, 2024

Thank you for your feedback! We're glad Raj could assist and get things running smoothly for you. Happy to hear you're enjoying the app! ☺️😘

December 27, 2024

The app stands out with its intuitive design, making navigation effortless and features easy to use. Coupled with exceptional customer service that’s prompt and friendly, it ensures a seamless and satisfying user experience. Highly recommended!

SaveCo Online Ltd
United Kingdom
Over 2 years using the app
SyncX replied January 9, 2025

Thank you so much for the kind words 🥰😘

August 12, 2024

I recently started using Stock Sync for syncing my Shopify store’s inventory, and I couldn’t be more impressed. From the get-go, their customer support team has been outstanding, offering prompt and detailed responses to all my inquiries.

The app itself is incredibly intuitive and seamlessly integrates with my existing systems, making inventory management a breeze. What truly sets Stock Sync apart is their commitment to user satisfaction. They offer extensive documentation and helpful tutorials, and their support team goes above and beyond to assist with any issues or custom requests.

Their proactive approach to problem-solving and regular updates ensure the app runs smoothly and adapts to any changes in my business needs. I’ve experienced minimal downtime and accurate stock updates, which has significantly improved my operations.

If you’re looking for a reliable stock sync solution with top-notch support, Look for Mr. Raj.

My Store
Pakistan
About 1 month using the app
SyncX replied August 20, 2024

Thank you for your detailed review! We're thrilled to hear that Stock Sync has made inventory management easier for you and that our support team, especially Raj, has been so helpful. We’re committed to providing top-notch service and continuous improvements. If you need anything else, we’re here to help! 😊💕