syncX: Stock Sync

syncX: Stock Sync

Reviews (1,328)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.

January 17, 2023

If you are needing automation for your store to keep things updated on a regular basis, this is the app to get! Very easy to install and set up with your store, just make sure you edit the feed to your requirements before you run anything because i made that mistake and lost all of my product descriptions and prices for 790 products!!

The support team, in this instance - Hanah is fantastic, they will go out of there way to try and help you as much as they can, unfortunately my mentioned mistake above had been costly and they couldn't really do anything to resolve it but lesson learnt! I would highly highly recommend this app over any others, I've tried numerous apps and this just works in every way! Don't hesitate to install it.

Thanks Hanah!

Luxér Interiors
United Kingdom
3 months using the app
syncX replied January 19, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 This really meant a lot to us 💗 💗  💗 

September 14, 2017

I want to say big thanks for the costumer serves an for the guys that helped me to
upload my files, very helpful Thanks for your patients !!!.

Goddesshera
United Kingdom
3 months using the app
July 28, 2015

I would highly recommend this App. It is easy to set up and if you get stuck for any reason, Jor and the team on on hand with their excellent support to ensure things run smoothly for you. Great service, lovely people to work with, no complaints at all!

Tbc123
United Kingdom
3 months using the app
October 7, 2019

Used this app to automate feeds from my suppliers - the app works perfectly & the support team are very quick at helping resolve issues. Would recommend.

ZazoBuy
United Kingdom
3 months using the app
March 2, 2020

Thanks for the amazing app.

We can adding 7000+ variation and sencronize stock greatfuly.

As long as we have a store, we will continue to work with stock sync.

Woohoobox RU
Russia
3 months using the app
syncX replied March 18, 2020

Thank you very much for your review. We are glad that everything is working great for you. We hope that you continue to grow and Stock Sync is still able to cater all your needs.

July 3, 2019

Absolutely fantastic!

Combining this app with locations and Mr Arigato for rules based stuff has totally changed the way I operate my store!

Home Control Shop
United Kingdom
3 months using the app
syncX replied July 4, 2019

Thank you for this! We glad that what we building is a solution to store like you. We will continue to improve Stock Sync to ease merchants daily operation.

March 8, 2021

Fantastic customer service- look forward to syncing in the future with you. Easy to use and understand.

Adult Toys by Annice
United States
3 months using the app
Edited November 26, 2021

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

Oh Clocks
Australia
3 months using the app
syncX replied October 21, 2021

Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update

April 1, 2021

I love this app. It's really easy to set up and use for stock quantity updates. All the items in my store can now have their stock availability kept current with the click of a mouse button. It's awesome.

Home Bar Station
United States
3 months using the app
February 18, 2020

5 start for the quick support and all your youtube video material. Application is really self explainery along with all the FAQs.

The Chocolate Men Adult Store
United Kingdom
3 months using the app
syncX replied February 19, 2020

Thanks! the feeling of receiving this review is better than having chocolate.