Reviews (253)
Refine
-
By rating
Garbage App. Shopify buying your app is the kiss of death. Mean's you'll never see an update or bug fix ever again. Reviews are filled with bad experiences and the app is missing core functionality like being able to apply different shipping costs to the COGS. If I buy 100 feathers and 100 bricks, the shipping cost will be evenly split across 200 items and there is no way to easily custom tailor these costs. It hasn't changed for the past 3 years. No improvement. Shopify is negligent at best.
Hello Sanshee, thank you for taking the time to leave your review. I'll let our developer know about your feedback. They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!
One of the few apps I've been thoroughly satisfied with. Very responsive developer, reasonable price, works like a charm. Definitely recommended.
Wonderful app to manage incoming inventory. We needed to find an app to track all incoming inventory and updating our inventory and it’s been great. We’ve had a couple of issues but Seb has been on them all and fixes them right away. He’s great to work with! Looking forward to seeing how else it will help us! We also love the dashboard and auto fill on purchase orders based on sales history. Great tool for our business!
Horrible....VERY time consuming if you want it to actually so something right. Probably have to hire someone just to sit on this app 40+ hours a week or it will be extremely inaccurate and basically useless. NOT RECOMMENDED!!!
Hello there! Thank you for taking the time to leave a review for Stocky, we really appreciate your candid feedback. And I'm sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Thank you, Liana.
Great for large inventory amounts, love the added information this gives. Quick response to any questions we've had.
Wow... after a frustrating experience experimenting with other Inventory Software (primarily Unleashed) Stocky has proven itself to be hugely powerful and great value for money.
Stock Forecasting has transformed the way we order and it even copes with seasonal fluctuations.
A really great App that anyone running a high stock turnover would benefit from.
It's not perfect, but Seb is very responsive and the App is well supported and developing a growing set of features.
Highly recommended
So, I rarely place a negative review but this time I just have to share. Months later, Shopify just doesn't seem to care to resolve the issues so time to share. Sorry in advance for the long post. I am busy just like every other shop owner out there so I am super not happy with having wasted so much time trying to set up things like the barcode scanner, label printing when receiving orders, etc. only to never have the issues resolved.
Stocky has tons of potential but is VERY POORLY SUPPORTED. Don't bother asking their support for help shopify first liners have to idea it is now a shopify app (not new news) so after to argue with the agent, they ask their manager and finally they are forced to try to help you. But honestly if you spent an hour on the app you would know more than their agents. Every answer gets escalated then nothing. Sometime you get an email of instructions but no actual help beyond that.
Hi Guys,
I am so saddened to write this review as this app and support was second to none on Shopify.
Unfortunately now that it has been sold and Seb is no longer supporting it, basic functionality is no longer working like stock takes and stock adjustments if you have a large amount of SKU's, so after a year of working with this system we will be back to the drawing board to find another inventory system that can just track inventory in multiple locations with the Shopify platform.
I have been trying to work this out with the new support team to no avail for the last few months.
Hi there, thank you for taking the time to share your feedback with us - we appreciate it. I am sorry to hear that you have been experiencing issues with the stock adjustments and stock takes with larger volumes of SKU's - this should not be the case. I will be reaching out to you via email to see if there is any assistance I may be able to offer that will get Stocky back to playing a valuable role in your business. Thank you - Beckha.
Stocky literally paid for itself in the first hour of use after set up. The support for us has been almost instant and it is super intuitive to use. Thanks for developing something so useful!
In general it is a good app, but there really needs to be a better way to assign products to suppliers, having to go through pages of products is a pain, especially as if there is only one product on a page, you have to assign a single product.
There is an importer, but I can't find any instructions on how to use it !