Reviews (247)

Overall rating
2.9
Counts per rating level
  • 57% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 19% of ratings are 1 stars
September 25, 2024

HELP. I have never used it for years because I can't even get it to link and set up. And regular Shopify Help has me on hold forever and has no idea.

It won't see/find Dymo printer at all. Nothing. I need to give it permissions .. and there is no button to NOW allow Permission. Just sends you to INFO about permissions. And Shopify doesn't save the label you use in DYMO anywhere you can find it on your PC. Can someone help me set up Stocky. It should be easier than this. Please and thank you. Otherwise Stocky is of no use to us still.

Lori’s Kitchen Store
United States
Over 2 years using the app
September 28, 2024

One star, and wish it could be zero. Not efficent, lots of glitches, never any meaningful improvements. Like everything related to Shopify POS, it is overpriced, and underperforms. No customer service--every man for himself. Heed my warning, and AVOID.

Clever Girl
United States
Over 1 year using the app
September 6, 2024

Completely exhausted with this app.
Although uninstalled, it still ads stock quantities under product "Incoming" and messes with our inventory and stock count.
I've tried uninstalling, reinstalling and have a set of tech guys to remove app intervention, with no luck.
It's like Hotel California, you can get in anytime you want, but you can never leave.

MT Health GmbH
Germany
12 months using the app
Edited August 14, 2024

Stocky is essentially useless for anything other than the most basic of functionality. No ability to see reports on when POs are due, no integration with Quickbooks or other accounting software, no ability to mass export or import POs, limited reporting functionality.... I could go on.

It's disappointing that Shopify offers such a lackluster feature to fulfill a basic part of the retailer experience.

UPDATE: They also have no workaround for multiple invoices per PO, which applies to over 70% of our orders, making their metrics for upcoming payments basically useless.

Whittaker Mountaineering
United States
Almost 2 years using the app
Shopify replied June 18, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

Edited July 17, 2024

Totally useless. We, as I assume most of businesses use POS on a tablet or phone. Stocky Inventory transfer does not appear to work on mobile devices. Only thing you can do is accept all products.
- what if there are some products missing in the batch? You cannot accept partially or reject partially. There are buttons to reject or accept with inputs for editing the numbers of products to reject, but they are not functional.

Only thing I can do on my POS mobile device is to accept all transfered products.

Unable to use Stocky and I don't see any other apps that allow inventory transfer functionality. A huge issue in Shopify POS in my opinion.
Please support mobile devices.

BAIN DE MER
Estonia
1 day using the app
Shopify replied July 24, 2024

Hi, there! Thank you for your feedback on Stocky. You should be able to reject items in an inventory transfer by following the steps outlined in this help document (https://shopify.link/mdRW). If the buttons aren't working as expected, I recommend contacting our retail support team. You can do so through your POS app by navigating to More > Support > Contact Support. Thank you again for your review! - Greta, Shopify Support

July 8, 2024

With a price of Free, I guess I'm getting my money's worth.

7th Dimension Games
United States
5 months using the app
May 23, 2024

Can you not have SALES as a default column under the Reports → SKU/VARIANTS?

Is it not blatantly obvious if you are looking at your stock, you would want to see how much you have sold?

Kiwi Johns
United States
5 months using the app
Shopify replied May 27, 2024

Hi, there! Thanks for sharing your feedback. Currently, Stocky does not offer the option to set default columns in the SKU/Variant Report. You'll need to manually add the columns each time you access the report. I will be sure to pass your feedback along to our developers! - Greta, Shopify Support

April 23, 2024

This app has had the functionality that we needed and all of a sudden it no longer supports mobile devices. We have been using the app on Ipads for over a year and the latest update has killed that functionality. So annoying that we now need to find a new inventory management app. Looking at other reviews it appears that Stocky is on its way out.

desray.co.za
South Africa
12 months using the app
Shopify replied April 24, 2024

Hi, there! Thank you for your review of the Stock App! We appreciate you taking the time to share your feedback here around this recent update and change in functionality. Though it's still possible to use Stock to count inventory using the Stocky Web App and a supported scanner, the inability to use a mobile device, and the POS App with Stocky to scan inventory is a hit to some user's workflows and expectations. I've taken the time to reach out to our Retail Team to share your feedback with them, so they can consider additional functionality around your feedback in any future Stocky updates. -Imogen, Shopify Support

April 18, 2024

Stocky itself is excellent for a small business but it lacks one major thing: integration to Shopify and POS that would enable showing when product will be in stock again. I do not understand why this has not been developed in the 4 years:(( And someone might say that Shopify inventory/ Purchase orders does provide this feature but who on earth can manually type hundred order lines without mistakes plus the time it takes..

Sasu’s
Finland
About 6 hours using the app
Shopify replied April 22, 2024

Thank you for your review and feedback. This is a great feature request and I will make sure to provide this feedback to our developers. -Emily, Shopify Support

March 22, 2024

Can't use all features in the POS PRO app, contacted the support, but they are unwilling or unable to fix the problems. not recommended, if you use Shopify POS

PP-Berlin
Germany
17 days using the app
Shopify replied March 26, 2024

Hi, there! I appreciate the desire to manage inventory within the Shopify POS app. At this time, the focus of Shopify POS is selling to customers in person, while all admin tasks including inventory management are handled either directly in the Shopify admin or in the Stocky app. Our team is happy to submit feature requests to our developers on your behalf, so please contact us again via the Help Center if there's anything else you'd like to add to the feedback you've shared with us. Thank you! -Sophia, Shopify Support