Reviews (209)

Overall rating
2.8
Counts per rating level
  • 43% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 29% of ratings are 1 stars
Edited September 30, 2024

Some needed functionality:
1. Receiving vouchers, so an invoice can have multiple receipts against it.
2. When receiving, the dollar total should only include what is checked off as received.
3. Ability to print barcode labels for specific items on a PO, or invoice, etc.
4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently.
5. (September 2024) Update no longer allows you to edit product costs while receiving.

Head Shoulders Toes & Bows
United States
About 5 years using the app
Edited November 5, 2024

Why does every update lower the functionality of the app??

- You now have to click edit on every PO to make updates (change it back!)
- The new colour scheme does not let you easily differentiate between orders pending and received (change it back!)
- When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received.

We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)

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Reply 05/11/2024

In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution.

Please can you contact me directly to discuss improvements.

Cyril R. Salter
United Kingdom
Almost 5 years using the app
Shopify replied November 5, 2024

Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf.

I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed.

If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.

May 14, 2024

Used to be better, but could do with some updates as a lot of features aren't working anymore.

I use Stocky to see what products are selling well, what will be depleted soon and what products need reordering.

Slam69
United Kingdom
Over 4 years using the app
Shopify replied May 15, 2024

Thanks for the review. I would suggest attempting to clear the cache on your browser to see if that fixes the issue that you are experiencing with some of Stocky's features: https://shopify.link/b7xY. If you continue to experience these issues, you can get in touch with our live support to have a further look by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support

April 2, 2025

This app was added by our retail team primarily to facilitate inventory counts. While it works well for a one-time year-end count, we found there to be gaps when conducting counts over time, using a perpetual inventory count system. At minimum, the CSV downloads of inventory counts should list the date the count was conducted and the stocktake number so that the downloads can be traced back to an individual count in Stocky. Preferably, users should be able to download multiple counts into one CSV, with dates and stocktake numbers listed. The app would also benefit from a report that could tell you the date an item was last counted.

Ten Thousand Villages Abbotsford
Canada
29 days using the app
Shopify replied April 28, 2025

Hi there! Thank you so much for sharing your feedback! Those are great suggestions, and I can definitely see why having the date/number of the stocktake on the CSV download would be helpful. Although you can edit the name of the CSV file to include that information on your device, I understand that this may not help if you are then printing out that file as a physical copy for review. Our development team are constantly trying to improve the app functionality, so I will absolutely relay all your suggestions to them and thanks for bringing it to our attention!
If you have any further feedback you'd like to share, please do feel free to reach out via https://shopify.link/vRnL and we can take a look for you. Thanks so much!
- Natasha, Shopify Support

November 24, 2021

App was working good until we had to receive a partial purchase order from a vendor. Yes, we were able to receive quantities partially, but then Stocky doesn't allow us to record this invoice of a partial purchase order. What should we do if 90% of the PO we make are received in several shipments?
Also, not having a dedicated customer service team makes it a time consuming task to ask little questions.

Saferacer
United States
Almost 2 years using the app
June 4, 2021

Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.

BUMSONTHESADDLE
India
About 1 year using the app
November 12, 2020

Shopify/Stocky has allowed us to go online when we needed it most - but the bricks and mortar side of things could use some improvement. Having to enter product information (cost price etc) in both Shopify and Stocky is redundant and with larger purchase orders uses up valuable time. There needs to be more integration between the two platforms. Time is precious these days! We value this platform and know it can only get better - hopefully this feedback can make for more improvement in the future.

Joelle's/Jeff's Guyshop
Canada
10 months using the app
Shopify replied December 7, 2020

Hi there, thank you for taking the time to leave a review for Stocky. I am delighted to hear how much Shopify has helped you int this time and we appreciate your feedback. I will follow up with you via email to discuss your feedback some more, as well as to get any other pieces of information you would be willing to share with us. Regards, James

Edited July 15, 2020

*Update: Shopify support staff reached out after review was posted to help resolve issues. Really looking forward to functionality issues being resolved as the app's servers are migrated to Shopify.
Every time you try to use this app, it is down or crashes. Completely unusable every single time I have ever tried to use it. Help staff has never been able to replicate or solve the problems I have had with it, and I have tried every troubleshooting avenue. Extremely disappointing that this is what Shopify offers as inventory management. Lots of potential, but what good is potential if it can't be utilized?

Elm & Iron
United States
7 months using the app
Shopify replied August 4, 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've been experiencing. Regards, Lou

January 15, 2020

Can someone tell me what is going on? I can not access my Stocky App via shopify. This is the error message i am getting.
..........."Shopify plan upgrade required
Stocky is only available for specific Shopify plans. To download Stocky for free, upgrade your plan to Shopify or Advanced Shopify. "..........

Is it no longer supported? I am still being billed

Crank & Stroker Supply Co.
United States
3 months using the app
Shopify replied January 17, 2020

Hi there, thank you for taking the time to review Stocky - we appreciate your feedback. I have taken a look at this and it seems that Stocky is now working on your account if you would like to retry accessing it. Stocky is no longer available on the Basic plan unless it was installed prior to October 31st 2019 and the store & app are in continuous use from that time - the app is included in all plans above the Basic plan for free. I have more details specific to what happened in this case which I will share with you via email. Thank you - Beckha

May 16, 2021

This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)

Re-Up Refills
United States
About 2 months using the app
Shopify replied May 17, 2021

Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us.
Thank you
- Liana.