Reviews (259)

Overall rating
3
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 21% of ratings are 1 stars
May 14, 2021

We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients

TU beauty store
Colombia
Almost 3 years using the app
January 16, 2020

BAD experience & support. There is none. Stocky does NOT support barcode scanning. We learnt this at great expense migrating to Shopify. We are pissed of big time. They do not respond to support requests. Useless

Wild Swans
United Kingdom
Over 2 years using the app
Shopify replied January 17, 2020

Hi there, thank you for taking the time to leave a review for Stocky - we appreciate your feedback. I am sorry to hear that you have had such an experience with using the app ...

February 24, 2025

There is no way to contact support.

SWWSupplies
United Kingdom
May 13, 2020

It used to be a great app, but it seems in the last 6 months it's been horrible. Customer support is AWFUL. We haven't been able to upload a lot of inventory we've needed to.

We tried to delete the app and re-add it to see if it would stop telling us there was an error and to contact the administrator, but now it's telling us that when we try to add the app back.....

Sweet Tea and Caviar - A Baby Boutique
United States
Over 2 years using the app
Shopify replied May 25, 2020

Amy here from Shopify. We truly appreciate your feedback.

I can see that you have already been in communication with our technical support team around the error you have ...

October 10, 2023

App doesn't pick up all costs associated with some products rendering it completely useless for tracking inventory costs. In addition I spoke with someone at Shopify a couple months ago promising some sort of fix but haven't heard anything since.

Whistler Oracle
Canada
Over 2 years using the app
Shopify replied October 14, 2023

Hello!

We appreciate you stopping by and sharing your review.

I can definitely understand the importance of being able to see the cost of products on hand in the Stocky app ...

February 3, 2022

I have been using stocky for 2 years. I believe is a great tool, but when Shopify pretends that in order to have a look at a simple sales report and see the total, I have to do my own calculation excel sheet and formulas when Im paying Shopify plan + Shopify POS pro, it gets me out of my nerves. Too bad shopify!!! Shame on you on this one

Centroartesano
Spain
Almost 2 years using the app
Shopify replied March 29, 2023

Hello Centroartesano, thank you for leaving your feedback.I will also certainly pass this up as a feature request to our developers as it is an idea that a lot of people ...

September 29, 2023

Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?

Diamond Tool Store
United States
Over 1 year using the app
Shopify replied October 3, 2023

Hi Diamond Tool Store, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the ...

Edited September 20, 2020

This app is a great app, I love it. I am only giving it a one start because Shopify feel only people that have POS Pro should have it. I want to use it for my purchase ordering, if I would like to continue using it I have to pay $89 to upgrade to POS Pro which is useless to me as I do not have a shop. I'd be happy to upgrade Shopify as I would use the additional functions. But as it stands their ...

I Want That Present
United Kingdom
Over 1 year using the app
September 29, 2021

Same as most below - this App is way away from being fully functional as a inventory tool. How Shopify doesn't allow for incoming Purchase Orders in their stock availability amazes me especially in these times of challenging supply chain disruptions. Are we the only company trying to pre-sell incoming stock?

OneWorld Collection
Australia
About 1 year using the app
March 14, 2022

Garbage App. Shopify buying your app is the kiss of death. Mean's you'll never see an update or bug fix ever again. Reviews are filled with bad experiences and the app is missing core functionality like being able to apply different shipping costs to the COGS. If I buy 100 feathers and 100 bricks, the shipping cost will be evenly split across 200 items and there is no way to easily custom tailor ...

Sanshee
United States
About 1 year using the app
Shopify replied March 21, 2023

Hello Sanshee, thank you for taking the time to leave your review. I'll let our developer know about your feedback. They look into feedback from merchants and take it into ...