Reviews (259)

Overall rating
3
Counts per rating level
  • 55% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 21% of ratings are 1 stars
January 5, 2024

About to totally disconnect this app from my store. Ugh! Trying to get support, but Shopify won't answer questions and instead points me to Stocky but from all I can gather, Shopify and Stocky are one and the same. What the heck?

Rhen's Nest Toy Shop
United States
About 1 year using the app
Shopify replied January 8, 2024

Thanks for taking the time to write a review. The Stocky app is developed and supported by Shopify - for context, the application can assist you with optimizing your ...

November 30, 2021

So, I rarely place a negative review but this time I just have to share. Months later, Shopify just doesn't seem to care to resolve the issues so time to share. Sorry in advance for the long post. I am busy just like every other shop owner out there so I am super not happy with having wasted so much time trying to set up things like the barcode scanner, label printing when receiving orders, etc. ...

Great White North Pottery Supplies
Canada
About 1 year using the app
January 12, 2020

Hi Guys,

I am so saddened to write this review as this app and support was second to none on Shopify.

Unfortunately now that it has been sold and Seb is no longer supporting it, basic functionality is no longer working like stock takes and stock adjustments if you have a large amount of SKU's, so after a year of working with this system we will be back to the drawing board to find another ...

Supplements.co.nz
New Zealand
12 months using the app
Shopify replied January 15, 2020

Hi there, thank you for taking the time to share your feedback with us - we appreciate it. I am sorry to hear that you have been experiencing issues with the stock ...

Edited July 13, 2021

Shopify loves making things harder on their customers, and trying to force them to spend more money every month. Another terrible app to go along with the worst POS system ever made. If you see shopify is the developer just assume its worthless. UPDATE: Shopify has just made their inventory manangement even worse. Yet another shady move to try and force you into paying extra for POS Pro. This ...

The Rivertown Inkery
United States
10 months using the app
Shopify replied May 12, 2021

Hello there! We appreciate you for taking the time to leave a review for Stocky, we really value your candid feedback.
I'm sorry to hear that you're having some trouble, I ...

Edited March 29, 2020

I was very surprised to find I had been billed by this App with no use (not been used or even gone billing page) or authorization being granted to add to billing

I will remove this negative rating once a refund has been processed to be for $59, and assured there will be no further deductions.

if not will continue to review on all social platforms until refund has been granted

Guys careful, they ...

Merchant Hunter
South Africa
8 months using the app
Shopify replied March 30, 2020

Hi, Jared

Pat here from Shopify. I noticed that you had already emailed us prior to my getting on to this review and I have responded to that ticket. If you have any further ...

June 16, 2020

Zero customer support, app has been down for 4 days no explanation, unbelievable that they can get away with this.

Tactical Gear
Australia
8 months using the app
Shopify replied August 4, 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your feedback. I'm going to be following up with you via email about the issues you've ...

February 21, 2022

Useless at the moment as it doesn't even open within the Shopify POS app, have to open in Safari and in there barcode scanning doesn't work.

Gear
United Kingdom
7 months using the app
Shopify replied February 17, 2023

Hello Gear, thank you for taking the time to leave your feedback. I am happy to let our developers know about your review, we are always looking to update our apps and make ...

September 29, 2023

This app is frequently not working, slow and buggy which means I can't get my job done. I've had trouble with it for three days in a row. I'm writing this review because it's currently giving me a 504 error and I have nothing better to do.

Tulsa Body Jewelry
United States
6 months using the app
Shopify replied October 3, 2023

Hi Tulsa Body Jewelry, thank you for taking the time to leave a review about your recent experience using Stocky. We are aware that some of merchants had issues accessing the ...

November 12, 2020

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Two Friends
United States
6 months using the app
Shopify replied December 7, 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your candid feedback. I will follow up with you via email to discuss this further, as well ...

Edited September 19, 2023

I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels?

This is what I was told recently-
" I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not ...

Pro Edge Paintball
United States
6 months using the app
Shopify replied September 19, 2023

Thanks for taking the time to write a review. We do have list of supported printers available with the Shopify platform listed here: https://shopify.link/qmzP. With that ...