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Been using for 6 years without issue, however lately, data feed and particulary the vendor list is not aligned. Shopify (owners of the stocky app) have attempted to assist but largely disconnected from the problems.
Become a liabilty of late, rather than a help to stock management.
Update: Higher level devs got involved and have identified an error which requires a patch. Refreshing to get propoer support after going through the AI bots and low level help.
Thanks for your review. Our Developers are constantly trying to improve the app to be more efficient and sync better with Shopify. In the meantime, have you tried to do a manual sync on the app to see if that helps to resolve the issue? This is done by going to Preferences > Sync > Manual sync. This is done in times when some of the data is not aligned with your Shopify Admin. Should you have any other questions, our Support team is always ready to help.
Mickey | Shopify Support
DONT USE THIS APP! Just another Shopify example of spending time to teach staff how to use, and running your operations on, only for them to deprecate features you rely on. Their response is now for you to seek out another 3rd party and pay more money. FIND ANOTHER APP NOW SO YOU DONT WASTE YOUR TIME HERE.
This is so frustrating, this app works well for us even with its flaws to enhance Shopifys POS limitations, but now functionality on Transfers is being moved from it and moved to Shopify Admin. I wouldn't mind if the changes were an upgrade on the app but we are losing functionality. Very Sad that development is not being put into a very useful app, and assuming that eventually all areas will be moved to Shopify Admin with limitations rather than just developing this app further.
Thanks for your review. Our Developers are constantly trying to improve Shopify and Stocky. While we can't really dive into the decisions that account for this change, you're feedback is recorded for any future versions of the Stocky app.
Steve | Shopify Support
Stocky has been an extremely valuable tool for us, and we used the transfer feature on a daily basis.
Thanks to our predefined min/max stock levels for each location, we were able to take full advantage of the replenish function.
With the Easy Scan app, we even generated barcode labels for all products within a transfer – a real productivity boost.
If this functionality is truly no longer supported in Shopify, it will create a significant additional workload for us.
That’s a major concern.
this has been a great app - we are using 6500 skus and 70 suppliers and very happy
Please add a search function to help stores with a lot of different cartons from different brands locate the item they’re looking for. As of now we have to open each list individually until we locate the correct one, sometimes stocky will automatically scroll all the way up after going back causing us to have to scroll all the way down and relocate where we were.
Hi there! Thank you so much for sharing your feedback! Just to confirm I understand correctly, is this in relation to the functionality with Suppliers in Stocky where when you peruse their individual product list and then select the arrow option to go back, it takes you back to the top of the page of the Supplier's products? If so, I have relayed that to our development team and and let them know that having a search bar option there would be helpful, and thanks so much for bringing that to our attention! If that is incorrect, please feel free to edit your review here with the details of where how/the issue occurs, or you can reach out via https://shopify.link/vRnL and we can take a look for you.
Thanks so much!
- Natasha, Shopify Support
AGREED with recent reviews. The recent update makes it so much more cumbersome to add products to inventory and it wasn't even that great to begin with. But at least it didn't require bouncing back and forth between Shopify and Stocky. I don't understand how this function isn't of the highest priority for developers. Adding products to inventory to be able to purchase and sell them is literally the most important task for all retailers and yet it is soo incredibly time-consuming and inefficient across these platforms.
Hi there! Thank you so much for sharing your feedback! I understand that one of the recent changes to the app was that products must be created or imported directly within Shopify before they can be used in Stocky for purchase orders, transfers, stocktakes, and adjustments. Our development team are constantly trying to improve the app to be more efficient and sync better with Shopify, which is why sometimes changes like these are necessary. However, I will absolutely relay your feedback to the development team so they are aware of the impact that these changes may have for our merchants. If you have any further feedback you'd like to share, or if you'd like some guidance on how to streamline your product creation process, please do feel free to reach out via https://shopify.link/vRnL and we can take a look for you. Thanks so much!
- Natasha, Shopify Support
Why haven't you guys updated this app? It has so much potential but makes everything so much more difficult. To start, at least let Stocky have the same functionality as the Shopify PO's & Transfers. This app is so painful to use. Please, please, please update this app. Please make it better. It is so close. Why make this app so much more difficult to use with less functionality than the Shopify counterparts?? Please, will you look at all the reviews below and make some common sense changes? Reach out to the people using this app and ask for their input. Shopify POS could be an absolute beast if this app was fixed and improved on.
Thanks for your review. Our Developers are constantly trying to improve the app to be more efficient and sync better with Shopify. Were there any specific functions that you feel is missing from the Stocky Purchase Orders compared to the one in Shopify Admin? Some features such as transfers may work better with some changes to Stocky settings.
I invite you to reach out to our Support team at https://shopify.link/vRnL with the keyword "Stocky" to help optimize the app to meet your business needs.
Mickey | Shopify Support
Absolutely terrible. Suddenly we cannot access and it doesnt recognize our emails of logins.
Hi there! Thank you so much for letting us know and sharing your feedback! There could be a number of factors involved in login issues, with the most likely being that an administrator made changes to the user profiles, or that an older access link/URL is being used to enter the Stocky app. There is a handy resource here which provides an overview of how user profiles work, the best way to access the Stocky app for a live view, and how to reset passwords if needs be: https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/stocky/user-profiles. In order for us to take a more in-depth look we would recommend reaching out via https://shopify.link/vRnL so we can authenticate the store and investigate further for you. Thanks so much!
- Natasha, Shopify Support
This app is not suitable for you if you have more than 100 products. It looks and functions like an app that was developed by a single person in a basement. It lacks many basic features, like a simple select all button. You can’t apply filters to anything. It becomes very slow when you add more products. Some pages take more than 30 seconds to load.
Hi there! Thank you so much for sharing your feedback! It would be great to get some more context about exactly where you feel **select all** or more granular filter options would be helpful, as then I can relay that feedback to our development team. Feel free to edit your review here with those details, or you can reach out via https://shopify.link/vRnL and we can take a look for you. In terms of the pages loading slowly in Stocky, it would be unexpected that the app would take that long to load so some local troubleshooting may help. For example, it may help to try in another browser (if applicable - we recommend using Google Chrome), make sure your browser is fully up to date, and do a full cookie cache clear to make sure cached data isn't getting in the way of the app pulling up current data. Hope that helps and thanks so much!
- Natasha, Shopify Support