Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

May 19, 2020

Im really pleased with the help I got when I tried Store Pickup by Genie Apps.
Super service from the developers! Thanks guys!

Floby Överskottslager AB
Sweden
About 1 month using the app
Genie1214 replied May 21, 2020

Thank you for your great feedback

March 19, 2024

My store is for pickup only from our shop, so this app was just what I was looking for!
Very easy to implement, and the customer service was amazing. I had a query regarding checkout and it was very efficiently and easily solved within a day

Neniscakery
United Kingdom
12 days using the app
August 24, 2023

We were actually using another app for pickups but it does not have the flexibility like the Genie Store Pickup app. The app is very well thought off, and the developer is very helpful. It was easy to navigate and very good app to use.

Tong Ah Cake House Sdn. Bhd.
Malaysia
About 1 month using the app
January 7, 2021

I added this app to help me deal with pickup dates and times and it works pretty well so far. And the support team help me solved my back and front issues very quick.
Thanks a lot !

Dandîne
France
29 days using the app
Genie1214 replied January 17, 2021

Thank you for your great feedback!

January 19, 2021

Customer Support is OUTSTANDING! So SO Helpful. They fixed my user error problems and told me how to fix it myself in the future (I asked!) We have multiple location inventory that can be used with multiple location pick up. It has time slots for pick up, and preparation times - Example- we do NEXT DAY LOCAL PICK UP at Either Location... You can do this with this App (just adjust your preparation time!). You can also black out the days in which your shop is closed.
There is a Store Pick Up button that appears in your shop. You can set up confirmation emails as well - especially with multiple location options- this is so helpful.
It will not mess with your fullfillment options. It's either Fullfilled or Unfullfilled. (There is no "ready for pick-up" so you don't have to worry about the extra step- if you're into that sort of thing)
Also you can't beat their price for what their app does.
I just can't express how amazed I am with their service. HIGHLY RECOMMEND.
This is a True Review. Not Paid or Offered "Free Gifts"
They legit.

Mo Coyotes Made
United States
29 days using the app
Genie1214 replied January 20, 2021

Really thanks for your great feedback!

April 23, 2020

Great free app. Support team is very helpful and quick to respond. Contacted several times, all were very positive experience.

FLOWER LANE
Ireland
27 days using the app
January 11, 2024

Great customer service with prompt reply and resolution.

Steve's Hallmark
United States
20 days using the app
October 26, 2022

I have two different pickup locations in one city, the app allows the customer to choose. The support is fantastic, Genie experts handled everything for me and answered all questions quickly. Thank you very much!

e.e.m. Naturkosmetik
Germany
20 days using the app
Genie1214 replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

October 16, 2022

This app is an amazing addition to our website. Not only is it easy to install and use, the support is above and beyond what was expected.

Sha Patisserie
Australia
20 days using the app
Genie1214 replied October 16, 2022

Thank you for your great feedback !!! It means a lot to us.

October 12, 2023

My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.

A Neat Boutique
United States
17 days using the app