Genie Store Pickup , 169 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining the pickup process, particularly for businesses with multiple locations. It offers customization options and integrates well with various themes. The scheduling feature is praised, allowing customers to select pickup date and time, and the ability to block shipping rates for pickup-only items. The app is efficient, and the customer service team is commended for their quick problem-solving. It's considered affordable and has reportedly increased in-store pickup orders for some merchants.
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Super fast, accurate response! Definitely recommended!
This app is exactly what I was looking for! I wasn't able to get it to integrate with the theme I was using, but Ali was able to assist and set it up perfectly in a day!
Update: I wanted to hide my local pickup address as it is a residential address and Ali was able to help me do that and only have the pickup address revealed when orders are made. This is super helpful for small businesses operating out of their homes.
I also had an issue with the pickup emails not syncing and he was able to look into it quickly and fix it.
Great customer service with prompt reply and resolution.
I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.
Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using.
Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups
I highly recommend this app. And it does everything that we wanted - 3 pickup locations with different pickup dates and also USPS shipping. Ali and the tech support team are wonderful. Not only do they address my questions, they even corrected mistakes that I made which caused the app to not work as intended. Above all, they worked on a weekend to make all the modifications so our online store can open on time next week.
My store has a main location and a location that is pickup only. I was struggling to find a way to accomplish this. I downloaded GenieApps and when I couldn’t quite figure out everything I emailed the developer and they went in and set things up for me. I have had several questions and they are very quick to respond and extremely helpful. I would definitely recommend giving them a try.Thanks GenieApps.
Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie.
Second review
- my concerns were addressed within one working day, earning a thumbs up from me.
Thank you for your great feedback!!! It means a lot to us
Ali was very kind and helped me with some troubleshooting and customization upon installation in a short timeframe which I deeply appreciated. The App works great for my shop's needs and is easy to use on the backend. Thanks again!
Update - they continue to be responsive to helping troubleshoot issues and customize as needed. Their timeliness and willingness to help is always appreciated. Very good customer service.
Ich habe versucht zu instalieren als ich
aber nucht weiter wuste habe ich die Firma um Hilfe gebeten=> es wurde schnell erledigt
kann ich nur empfehlen