Genie Store Pickup , 169 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining the pickup process, particularly for businesses with multiple locations. It offers customization options and integrates well with various themes. The scheduling feature is praised, allowing customers to select pickup date and time, and the ability to block shipping rates for pickup-only items. The app is efficient, and the customer service team is commended for their quick problem-solving. It's considered affordable and has reportedly increased in-store pickup orders for some merchants.

April 28, 2021

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.

Shakespeare's Globe
United Kingdom
Over 2 years using the app
Genie Apps replied April 28, 2021

Thank you for your great feedback!

August 6, 2020

This is a really solid app and has really helped us with pickup orders through COVID-19. The app is extremely easy to use and the support team is wonderful. If you download and it isn't working perfectly, please don't immediately uninstall and reach out to their support team. They've been able to navigate me through a couple things and I am really happy with the app and their support team (fast response time and helpful solutions!)

Chatham Candy Manor
United States
Over 2 years using the app
Genie Apps replied August 7, 2020

Thank you for your great feedback.

August 14, 2021

So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!

Merit Uniforms
United States
Over 2 years using the app
Genie Apps replied August 15, 2021

Thank you for your great feedback!

February 9, 2021

Great app. Makes us possible to have different pick up locations. Ali, the founder of the app, was us of great help with personalising and improving some features for our shop!

Magma Shop
Belgium
Over 2 years using the app
July 28, 2022

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

Der Botaniker
Austria
About 2 years using the app
Genie Apps replied July 28, 2022

Thank you for your great feedback!!!

July 28, 2020

I've tried most of the Store Pickup apps in the App Store and this one was the only one that functioned well with my custom theme. Ali and his team were also able to even customize some of the functionalities for me to match my designs. I strongly recommend you to try the app for yourself!

SWIRL
Canada
About 2 years using the app
Genie Apps replied July 28, 2020

Thank you for your great feedback.

April 2, 2021

I love the fact customers now have the choice of pick-up or delivery. I had difficulties getting the app up and running! Pick up Genie App reps helped me out promptly and efficiently! So grateful! Not only were they prompt with helping me out. Pickup by Genie reps also answered every email request or question just as quickly as I wrote them. Thank you again!

Fashions blvd
Canada
Almost 2 years using the app
Genie Apps replied April 4, 2021

Thank you for your great feedback!

June 8, 2020

I reached out to get support and was assisted in a timely manner. If you ever have a question, reach out and they will help you right away.

True World Foods, Inc. of Hawaii
United States
Almost 2 years using the app
Genie Apps replied June 8, 2020

Thank you for your great review!

June 9, 2020

We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.

Marimekko Vancouver
Canada
Almost 2 years using the app
Genie Apps replied June 9, 2020

Thank you for your great feedback!

December 15, 2020

One of the only store pickup apps that works well with other apps. Great, efficient service. I emailed the developer for help with some code and he got back to me really quickly - and I LOVED the end result!

Superfly Bonsai
United States
Almost 2 years using the app
Genie Apps replied January 17, 2021

Thank you for your great feedback!