Reviews (190)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.

June 9, 2020

We installed this app for our marimekvancouver.com website. It was super easy to install - needed a few tweeks at the end from Genie. They were superhelpful and later on, when we upgraded our theme they were able to jump in again and make a quick fix for us. Totally recommend them.

Marimekko Vancouver
Canada
Almost 2 years using the app
Genie1214 replied June 9, 2020

Thank you for your great feedback!

December 15, 2020

One of the only store pickup apps that works well with other apps. Great, efficient service. I emailed the developer for help with some code and he got back to me really quickly - and I LOVED the end result!

Superfly Bonsai
United States
Almost 2 years using the app
Genie1214 replied January 17, 2021

Thank you for your great feedback!

November 9, 2022

Awesome app does everything we need it to do. Support and customer service is top-notch as well. Highly recommended!

Madpoppin
United States
Almost 2 years using the app
Genie1214 replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

January 18, 2021

My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.

NéYa's Boutique
United States
Almost 2 years using the app
June 22, 2021

I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.

La Beignerie
Canada
Over 1 year using the app
Genie1214 replied June 22, 2021

Thank you for your great feedback!!!

Edited December 6, 2022

Installation was very smooth and when I had a suggestion for offering discounts for pick-up orders, the developer helped us out by adding that feature to our installation. Very responsive and professional.

Update December 6, 2022
App continues to be great and the customer service from the developer is top notch. He should be commended for offering such a compelling option in the app store.

Susgrainable
Canada
Over 1 year using the app
Genie1214 replied April 26, 2021

Thank you for your great feedback!

November 6, 2020

Fantastic app and very good customer service from Ali - I would highly recommend this app for people wanting to offer a collection option to their customers. Great price too.

Ellese Bakes
United Kingdom
Over 1 year using the app
Genie1214 replied November 8, 2020

Thank you for your great feedback

May 7, 2021

I tried a number of different apps for my pick up options and this app by far is the best one! The staff reached out to me immediately upon installing asking if they could help. I told them my wants and needs and they set it all up for me just the way I wanted and now Pick Up dates and times are so much easier to manage. I couldn't be more thankful!!!

The Brick Shack
Canada
Over 1 year using the app
Genie1214 replied May 8, 2021

Thank you for your great feedback!

May 7, 2023

I just started using this app and so far, it's been great! The support team helped me set up pickup-only for my cakes, while I also have shipping for cookies and other extras. And they did it free of charge! Very glad I changed to this app! Thank you!!

En Casa Cooking Space
Australia
Over 1 year using the app
Genie1214 replied May 22, 2023

Thank you for your great feedback. It means a lot to us

April 17, 2024

The application support is excellent, with quick response.

Diane & Geordi Costa Rica
Costa Rica
2 months using the app