Genie Store Pickup , 170 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining the pickup process, particularly for businesses with multiple locations. It offers customization options and integrates well with various themes. The scheduling feature is praised, allowing customers to select pickup date and time, and the ability to block shipping rates for pickup-only items. The app is efficient, and the customer service team is commended for their quick problem-solving. It's considered affordable and has reportedly increased in-store pickup orders for some merchants.

October 2, 2023

Very helpful

Noble Dairy Queen
United States
3 months using the app
June 24, 2021

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Parade Organics
Canada
Over 3 years using the app
Genie Apps replied June 24, 2021

Thank you for your great feedback!!!

April 28, 2021

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.

Shakespeare's Globe
United Kingdom
Over 2 years using the app
Genie Apps replied April 28, 2021

Thank you for your great feedback!

August 14, 2021

So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!

Merit Uniforms
United States
Over 2 years using the app
Genie Apps replied August 15, 2021

Thank you for your great feedback!

July 28, 2022

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

Der Botaniker
Austria
About 2 years using the app
Genie Apps replied July 28, 2022

Thank you for your great feedback!!!

April 2, 2021

I love the fact customers now have the choice of pick-up or delivery. I had difficulties getting the app up and running! Pick up Genie App reps helped me out promptly and efficiently! So grateful! Not only were they prompt with helping me out. Pickup by Genie reps also answered every email request or question just as quickly as I wrote them. Thank you again!

Fashions blvd
Canada
Almost 2 years using the app
Genie Apps replied April 4, 2021

Thank you for your great feedback!

November 9, 2022

Awesome app does everything we need it to do. Support and customer service is top-notch as well. Highly recommended!

Madpoppin
United States
Almost 2 years using the app
Genie Apps replied November 9, 2022

Thank you for your great feedback!!! It means a lot to us.

June 22, 2021

I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.

La Beignerie
Canada
Over 1 year using the app
Genie Apps replied June 22, 2021

Thank you for your great feedback!!!

Edited December 6, 2022

Installation was very smooth and when I had a suggestion for offering discounts for pick-up orders, the developer helped us out by adding that feature to our installation. Very responsive and professional.

Update December 6, 2022
App continues to be great and the customer service from the developer is top notch. He should be commended for offering such a compelling option in the app store.

Susgrainable
Canada
Over 1 year using the app
Genie Apps replied April 26, 2021

Thank you for your great feedback!

May 7, 2021

I tried a number of different apps for my pick up options and this app by far is the best one! The staff reached out to me immediately upon installing asking if they could help. I told them my wants and needs and they set it all up for me just the way I wanted and now Pick Up dates and times are so much easier to manage. I couldn't be more thankful!!!

The Brick Shack
Canada
Over 1 year using the app
Genie Apps replied May 8, 2021

Thank you for your great feedback!