Reviews (81)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses with multiple store locations, noting its effective management, seamless Shopify integration, and customization options. It simplifies finding retail locations and enhances customer experience with features like bulk upload and customizable markers. The app also offers valuable analytics for identifying growth opportunities. Customer support is praised for being quick, responsive, and helpful in setup and troubleshooting.

October 6, 2025

We've been using Storemapper for a few years now and are very happy. We had a tech issue recently due to changes in the Google Cloud account, which stopped it from working, and their support team went above and beyond to help get it working again, so I can definitely recommend them!

Modiphius Entertainment
United Kingdom
Almost 6 years using the app
December 24, 2025

Very intuitive and user friendly. Great bolt-on for your site.

AutoSock US
United States
Almost 3 years using the app
July 10, 2025

I had the pleasure of meeting with Henry Mugo this morning. My email provider had my time zone set incorrectly causing me to think our meeting was at 8am vs 7am, so I was late. That said, Henry followed up asking if I was going to make it - and we jumped right on the call. He walked me through fixing our issue in mere minutes. I couldn't be happier with Henry's professionalism, and genuine smile. I honestly believe he was happy to help. Thanks again Henry!

babysprouts clothing company
United States
Over 1 year using the app
May 22, 2024

Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.

Jack & Friends
United States
7 months using the app
May 28, 2025

The app works well. When I did encounter issues, support was very responsive.

Glacier Peak Holistics
United States
Almost 5 years using the app
June 24, 2025

Excellent onboarding and proactive customer support team.

Nelsons
United Kingdom
About 2 months using the app
June 5, 2025

Sophie on the StoreMapper team is amazing! She is very responsive and patient as we work through my requests.

Beautyrest
United States
8 months using the app
September 16, 2019

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

Freaker USA
United States
Over 5 years using the app
August 26, 2021

The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.

EBOOST
United States
Over 5 years using the app
March 15, 2024

Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!

Shot Darts
United States
About 5 years using the app