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Crossrope

Plan: Shopify Plus
Industry: Fitness
Joined Shopify: 2020

Five althetes using jumpropes in an industrial setting

Fitness brand Crossrope sells its weighted jump ropes to cardio lovers around the world. Jump into the apps they use to up their numbers.

9.7% Conversion rate on requests to leave review
50% Survey response rate
+1% Average order value

Learn what people want

Crossrope used the Fairing Post Purchase Surveys app to ask customers about their products and got a whopping 50% response rate, along with all kinds of invaluable insights.

Fairing: Post Purchase Surveys

5.0 • Free trial available

High response rate surveys for attribution, feedback, and NPS

Test out different upsells

When Crossrope wanted to improve their checkout rates, they tested out personalized recommendations and saw an immediate 1% jump in average order value.

Rebuy Personalization Engine

4.9 • Free trial available

AI recommendations: cart, checkout, and post-purchase upsells

Use reviews to boost sales

Customer reviews, photos, and ratings give shoppers the confidence to buy. They also help with SEO. Since adding Yotpo, Crossrope got 18,000 new 5-star reviews, with a “please leave a review” conversion rate of 9.7%.