Subi Subscriptions App

Subi Subscriptions App

Reviews (708)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing monthly revenue through its user-friendly setup and seamless Shopify integration. Key features like recurring billing, product swaps, and trial periods offer flexibility, while its performance is smooth and cost-effective. The customer support is particularly praised for being responsive and effective, providing round-the-clock assistance and quick issue resolution.

September 25, 2024

Account restricted within minutes of setting up - our LGBTQ Adult store violates their terms of business.

Prowler
United Kingdom
About 1 hour using the app
April 30, 2024

FRAUDULENT AND FALSE CHARGES. DO NOT INSTALL. TERRIBLE TRANSITION FROM RECHARGE THAT CAUSED TONS OF CHARGEBACKS AND WRONG SUBSCRIPTIONS BEING CREATED. THEY SENT A FALSE EMAIL TO MANY OLD CANCELLED SUBSCRIBERS AND THEN CHARGED ME HUNDREDS OF DOLLARS FRAUDULENTLY

NEXTGEN COFFEE
Canada
About 1 month using the app
February 22, 2024

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Happy Child Box
Canada
8 days using the app
Subi (formerly Subify) replied March 3, 2024

We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so.
So thanks again for actually taking the time to share this!

December 3, 2022

There was no live chat or customer service available this weekend. It's not as simple as the video said. Unable to select products and create subscription box

Lace it up Fashion
United States
8 minutes using the app
October 17, 2024

Baazzar mall
Iraq
4 minutes using the app