Subi Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (761)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly setup and seamless Shopify integration, enhancing subscription management with features like recurring billing and product swaps. The installation process is quick, often under 20 minutes, and the app is noted for boosting customer satisfaction and revenue. Merchants also praise the responsive and effective customer support team for promptly resolving issues.
Refine
-
By rating
.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer.
Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..
Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.
Limited features considering it a $200 a month subscription. doesnt even have an API.
Als er staat gratis voor Shopify van begrijp ik niet dat je in ene wel een abo moet afsluiten van 199 EUR tijdens het installeren van deze app.
Zet dan bij het installeren van deze app niet gratis
To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.
We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.