Subi Subscriptions App

Subi Subscriptions App

Reviews (809)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

February 5, 2025

Disappointed with Subi support - we have been held up with a minor tech issue which has taken over three days so far to sort out. There is no direct link to talk to someone who fully knows the technical limitations with the app and this results in long messaging times with person on Subi chat. This has cost time and money and we are in limbo.

There are a few issues and restrictions with Shipping ...

Sea Sisters Cannery
United Kingdom
3 months using the app
January 30, 2025

I can’t necessarily rate the app just yet because I haven’t used it. But I felt extremely pressured and uncomfortable by Emma to leave a 5 star review. I originally submitted a three start review and mentioned I would update my review once I used the app and was told that the review was inaccurate and to delete it. I stated that I didn’t feel it was ethical to leave a 5 star review seeing as ...

Ai Akinaa, LLC
United States
About 1 hour using the app
Subi (formerly Subify) replied February 12, 2025

We sincerely apologize for any discomfort caused during your interaction with our team. That’s not the experience we want for our merchants. Your feedback is incredibly ...

September 10, 2024

.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when ...

TIME 2 GROW LLC
United States
19 days using the app
September 25, 2024

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

The Board Couple
United States
20 minutes using the app
July 14, 2024

Limited features considering it a $200 a month subscription. doesnt even have an API.

Rocksolid Audio
United Kingdom
29 minutes using the app
August 31, 2024

Als er staat gratis voor Shopify van begrijp ik niet dat je in ene wel een abo moet afsluiten van 199 EUR tijdens het installeren van deze app.

Zet dan bij het installeren van deze app niet gratis

Refined Beauty
Netherlands
About 1 hour using the app
November 23, 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japan
About 1 month using the app
Subi (formerly Subify) replied January 3, 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and ...

Edited May 10, 2024

Sincerely, Bade
United States
About 2 months using the app