Subi Subscriptions App

Subi Subscriptions App

Reviews (761)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly setup and seamless Shopify integration, enhancing subscription management with features like recurring billing and product swaps. The installation process is quick, often under 20 minutes, and the app is noted for boosting customer satisfaction and revenue. Merchants also praise the responsive and effective customer support team for promptly resolving issues.

Edited December 12, 2024

This app didn't end out being what we needed, so I uninstalled it. But it's possible we will revisit using it in future.

Little Creek Lamb & Beef
United States
19 days using the app
Edited December 16, 2024

Their customer service is fast and is the best part so far.

Unbelievabuns
United States
3 months using the app
December 30, 2024

Very friendly and helpful team.

bighatmocktails.com
United States
11 days using the app
August 6, 2024

Great app for managing magazine subscriptions in Shopify. Would like to see a few more customization features for users but overall the team is very responsive, and committed to helping get you up and running.

BiaBody Shop
United States
About 1 month using the app
July 23, 2024

The staff are a great help and pretty quick as the app is okay but comes with limitations that are not explained properly at the outset. Its pretty good but you have to make some work a round's which seem simple but would have thought they could have had it covered. Haven't used it yet but will submit an update when i do.

Dayfuel
Australia
13 days using the app
June 17, 2024

Overall it is very easy to set up and it looks clean and modern. It works for us 95% perfectly. There are a couple of things I wish it did better like allowing users to add products to their existing subscription. If a person updates their email in shopify it does not update in subify. Support is quick. Overall I'm pretty happy with the app and it has increased our monthly revenue for sure.

Gluten Free Remedies
United States
5 months using the app
Subi (formerly Subify) replied June 26, 2024

Thanks for this amazing feedback! Understanding what exactly merchants need from a subscription app is crucial for us to keep making Subify better and better.

August 7, 2024

The after-sales service is very good, a big thank you to Mason!

DEPOZ
France
5 days using the app
September 12, 2024

Je tiens à exprimer ma gratitude envers l’équipe de Subify. Le sav est vraiment génial et fait exactement ce dont nous avons besoin pour notre boutique. Malgré un léger délai, probablement dû à une forte demande et beaucoup de travail, je suis impressionné par leur engagement et leur dévouement à résoudre nos problèmes.

Le service client est exceptionnel. Ils sont non seulement sympathiques mais aussi très investis dans l’accompagnement et la résolution de nos soucis. Une mention spéciale à Sam, avec qui j’ai eu le plaisir de discuter. Il a été incroyablement utile, professionnel et attentif à mes besoins. Son aide a été précieuse et a grandement facilité notre expérience avec Subify.

Merci à toute l’équipe pour votre soutien et votre excellent service !

My Store
France
5 days using the app
August 4, 2024

It is fairly simple to use.

Rooted By Faith Designs
United States
4 months using the app
February 28, 2024

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.

The team did work with us closely to resolve issues encountered every step along the way.

There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.

PetProject.HK
Hong Kong SAR
4 months using the app
Subi (formerly Subify) replied March 3, 2024

Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.