Subi Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (809)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.
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It is fairly simple to use.
I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.
Thanks for recommending us! In your way to growth, count on our help.
Good
good support
Miles provided great customer service. The app itself has been giving us some problems as late in terms of functionality but customer service has been good
Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!
the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you
Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.
Good app, good customer service.
I wish they didn't have a ton of tiered pricing. I'm missing the analytics aspect but dont wanna upgrade.
Thank you for your positive feedback about our app and customer service! We're glad to hear that you're finding value in what we offer.
We appreciate your candid thoughts regarding our tiered pricing structure. Our goal is to provide flexible options that cater to a variety of needs and budgets. We understand, however, that this approach might not align perfectly with every user's preferences or requirements. Your input on the analytics aspect is particularly valuable, as it gives us insight into what features are most important to our users.
Please know that we continuously review our pricing and features to ensure that we're offering the best possible value and experience. We'll certainly take your feedback into account as we evaluate future updates and changes.
In the meantime, if you have any questions or need further information about our plans and features, please don't hesitate to reach out. Our team is always here to help and provide support where needed.
I'm only giving this a 4 star because they have been very responsive to my questions. I haven't hit the go button on the subscription service yet. But so far they have been great with the help. I can update later on once I make it a go. Nareh and Mohsen have been very helpful.
Thank you for your honest feedback and for giving us a 4-star rating! We're pleased to know that our responsiveness to your questions has been up to your expectations. Nareh and Mohsen, in particular, will be delighted to hear that their assistance has been appreciated.
Your cautious approach in fully assessing our service before fully committing is completely understandable. We're here to support you every step of the way as you prepare to launch the subscription service.
We eagerly await your update once you've fully implemented Subify and would love to hear how it works for you. Your feedback is invaluable in helping us improve and tailor our services to better meet your needs.
Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.
The team did work with us closely to resolve issues encountered every step along the way.
There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.
Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.