Subi Subscriptions App

Subi Subscriptions App

Reviews (811)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

August 4, 2024

It is fairly simple to use.

Rooted By Faith Designs
United States
4 months using the app
April 9, 2024

I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.

Stacey's Kindness Candles
Canada
27 minutes using the app
Subi (formerly Subify) replied May 12, 2024

Thanks for recommending us! In your way to growth, count on our help.

November 25, 2024

Good

Your Gaming World
United States
July 22, 2024

good support

WildBrews
Lithuania
4 days using the app
May 11, 2023

Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!

My American Shop France
Belgium
Almost 2 years using the app
Edited April 8, 2023

the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you

Maison Divination
France
8 months using the app
Subi (formerly Subify) replied March 28, 2023

Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, ...

September 22, 2023

Good app, good customer service.

I wish they didn't have a ton of tiered pricing. I'm missing the analytics aspect but dont wanna upgrade.

AdsRx
United States
5 months using the app
Subi (formerly Subify) replied January 4, 2024

Thank you for your positive feedback about our app and customer service! We're glad to hear that you're finding value in what we offer.

We appreciate your candid thoughts ...

July 20, 2023

I'm only giving this a 4 star because they have been very responsive to my questions. I haven't hit the go button on the subscription service yet. But so far they have been great with the help. I can update later on once I make it a go. Nareh and Mohsen have been very helpful.

Afresh Culture
United States
5 months using the app
Subi (formerly Subify) replied January 8, 2024

Thank you for your honest feedback and for giving us a 4-star rating! We're pleased to know that our responsiveness to your questions has been up to your expectations. Nareh ...

February 28, 2024

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.

The team did work with us closely to resolve issues encountered every step along the way.

There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is ...

PetProject.HK
Hong Kong SAR
4 months using the app
Subi (formerly Subify) replied March 3, 2024

Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you ...

October 25, 2022

I'm trying this app out for my new subscription website. While the initial install did not work, it was easy to contact support and they were able to quickly resolve my issue to my satisfaction.

Pet Subscriptions
United States
4 months using the app
Subi (formerly Subify) replied November 14, 2022

We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a ...