Subi Subscriptions App

Subi Subscriptions App

Reviews (809)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for enhancing customer satisfaction and retention, noting its immediate positive impact on business operations and revenue growth. It supports various subscription models like recurring billing and trial periods, and is praised for its user-friendly, intuitive design. The clean, modern interface and smooth performance are standout features, alongside responsive and helpful customer support.

December 17, 2024

I've just begun using a subscription app Subi and I immediately had a chat initiated and Pearl was able to answer all my questions quickly. I liked this customer service from the get go.

My Chele Belle Creations
United States
3 months using the app
January 12, 2025

I had the pleasure of working with Hasti, and I must say her knowledge and assistance were absolutely invaluable! She was incredibly helpful in answering all of my questions about Subi, providing detailed and clear explanations. Whether I needed clarification on specific points or general advice, Hasti was patient, professional, and highly knowledgeable. She went above and beyond to ensure I had a full understanding, making the whole experience seamless and enjoyable. I couldn't have asked for better support, and I highly recommend her to anyone seeking assistance!

JoyAromas Candle Company
United States
5 days using the app
November 10, 2024

I am very pleased with the customer service provided by the Subify team! From the start, they were extremely attentive and quick to resolve my questions. Every step of the support process was clear, and I felt they genuinely cared about ensuring a great experience for me. Additionally, the team demonstrated a deep understanding of the app and its features, which gave me even more confidence in the service. I highly recommend Subify not only for the convenience of the app but also for its excellent customer support. Thank you so much!

Sphiria Cosmetics
Switzerland
2 months using the app
November 22, 2024

Super happy that my start up business was able to get the free plan right away! Aliya, at costumer support, was super helpful!

Laredo Disc Golf Store
United States
About 1 month using the app
December 20, 2024

I just wanted to take a moment to thank you, Miles, for your invaluable support in implementing the subscription app in the store. Your expertise and guidance made the process so much smoother, and I truly appreciate the time and effort you put into helping me. It was a pleasure working with you—thank you again!

NC v1.1
United Kingdom
8 days using the app
December 18, 2024

Hasti was awesome in helping us customize subscriptions and was able to help fix an issue we were having quickly and efficiently! Terrific customer support and great app!

Rooted Flowers
United States
17 days using the app
December 10, 2024

I would recommend asking for Sam she’s literally the sweetest !! And helped me with everything she gives friend vibes and super quick with communication very understanding ❤️❤️

GABBA DESIGNS
United States
About 2 months using the app
January 9, 2025

So far, so good. Great support and a nice app to use if you are considering an alternative to Recharge. Dela has helped a lot, as has Sep.

SPICENTICE LTD
United Kingdom
About 2 months using the app
Edited January 26, 2025

Subi has been great for allowing us to easily add subscriptions to our Shopify store. From time of initial setup the support we've received from Troye and Sam was terrific.

Jubilant Fields
United States
2 months using the app
November 7, 2024

We had an issue that wasn't working on mobile but the team were able to quickly come in and fix it straight away. Also we have been constantly growing our revenue as this is an easy and straightforward app to use. Highly recommend.

Trackershop
United Kingdom
3 months using the app